TP-LINK TL-SC3230N Leaflet

Live video will display in the center of your web browser.

www.tp-link.com

If the information bar does not show up, please refer to 

Troubleshooting．

Click the icon of IP Search on the computer’s Desktop.

Click “

”, the main page will show up and list all 

active TP-LINK camera devices. Select the camera based 
on its MAC address, which can be found on its label. 

When you are accessing the Camera for the first time, a yellow 
information bar will appear at the bottom of the web page. 
Click the “

” button. Then click “

” at the prompt.

*  If  the  CD  does  not  automatically  run  with  the  installation  window 

appearing, find the CD drive in the “

My Computer” space and run it 

directly there.

For  advanced  settings,  please  refer  to  the  User  Guide  on  the 

Resource CD.

What can I do if the information bar does not show up?
Open  an  IE  browser.  Click “

Tools”,  then “Internet  options”. 

Click “

Security”  -> “Internet”  -> “Custom  level...”.  Find  the 

item  “

Download  signed  ActiveX  controls”  and  set  to 

“

Prompt (recommended)”, then click “OK”. Click “Security” -> 

“

Local  intranet”  ->  “Custom  level...”.  Find  the  item 

“

Download  signed  ActiveX  controls”  and  set  to “Prompt”, 

then click “

OK”. 

What can I do if I forget the login name and password?
Keep the camera powered on, then press and hold the Reset 

button for more than 5 seconds. Afterwards release it, and the 

camera will be restored to factory defaults after reboot. Both 

the default name and password are admin.

What can I do if the video image flickers?
Wrong power line frequency makes images flicker. Make sure 

the power frequency of your camera is 50 or 60Hz. If the object 

is  dark,  the  image  will  flicker.  Make  the  environment  around 

the camera brighter. 

What can I do if I can’t access the Camera?
Make sure the Power LED is solid orange. If you can’t find the IP 

address  through  IP  Installer,  please  log  into  your  router  and 

find the camera’s IP address in the DHCP Client list. If this still 

doesn’t work, please reset the camera.

For  more  details  about  Troubleshooting  and  Technical  Support 

contact, please log onto our Technical Support Website.

The  Setup  Wizard  will  automatically  pop  up,  then  click “

”. 

Click “

”  to  complete  the  setup  and  the  icon  of “IP 

Search” will display on the computer’s Desktop. 

Click  “

 

”,  and  the  IP  Search 

Software  window  will  appear.  Click “

”  to  follow  the 

wizard steps to install the software .

Insert the provided Resource CD into your CD-ROM drive.

If  you  want  to  configure  the  parameters  of  the  camera, 

please  click “

”  on  the  web  management  page. 

Enter  User  name  and  Password  to  log  onto  the 

configuration  page  of  the  camera.  (Default  is 

)

After  taking  the  steps  above,  you  will  be  prompted  to 

unplug the Ethernet cable to activate wireless access. And 

you  can  select  to  test  wireless  settings  or  finish  wireless 

procedure in the following figure.

Select  the  camera  you  want  to  configure  and  click  the 
“

”

button. Click SSID to select your wireless AP or 

router  and  key  in WEP  or WPA  key.  Click “

”  to  confirm 

wireless setting and then submit your settings. 

Change the login password. Tick the box and then key in a 
new username and password, and click “

” button to 

perform  your  settings  accordingly.  Click  “

”  button  to 

return to the previous page.

Select the camera you want to configure and click the “

” 

button. Modify the relative settings of the selected device. 
Click “

” button to quit the LAN setting procedure or click 

“

” button to move to next page.

With “

”, you can change the IP related parameters of wired interface and connect the camera to the wireless network quickly. Wireless 

setting is for TL-SC3230N only.

Double click the selected camera and you will link to this camera 
by browser (or you can click “

” to view the live video on the 

right corner of the page) .

Surveillance Manager software is provided on the CD for 
you  to  manage  the  camera.  For  detailed  instruction, 
please refer to its user manual included. 

For all other technical support, please contact us by using the following details:

Tel: +86 755 26504400

E-mail: support@tp-link.com

Service time: 24hrs, 7 days a week

Tel: +65 62840493

E-mail: support.sg@tp-link.com

Service time: 24hrs, 7 days a week

Tel: +44 (0) 845 147 0017

E-mail: support.uk@tp-link.com

Service time: 24hrs, 7days a week

Germany / Austria 
Tel :+49 1805 875465 (German Service)

        +49 1805 TPLINK

E-mail: support.de@tp-link.com

Fee: 0.14 EUR/min from the German

fixed phone network and up to 0.42

EUR/min from mobile phone. 

Service Time: Monday to Friday, 9:00 AM 

to 6:00 PM, GMT+1 or GMT+2 

(Daylight Saving Time in Germany)

* Except bank holidays in Hesse 

USA / Canada
Toll Free: +1 866 225 8139

E-mail: support.usa@tp-link.com

Service time: 24hrs, 7days a week

Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)

E-mail: support.my@tp-link.com

Service time: 24hrs, 7days a week

Tel: 8 (499) 754-55-60 ／　8 (800) 250-55-60 

        (toll-free call from any RF region)

E-mail: support.ru@tp-link.com

Service time: From 10:00 to 18:00 (Moscow time)

*Except weekends and holidays in 

Russian Federation

Tel: (+62 ) 021 6259 135

E-mail: support.id@tp-link.com

Service time:  Monday to Friday 9:00 

-12:00 ; 13:00 -18:00  (Except public 

holidays)

Switzerland
Tel: +41 (0)848 800998 (German Service)

E-mail: support.ch@tp-link.com

Fee: 4-8 Rp/min, depending on rate of 

different time

Service time: Monday to Friday 9:00 AM to 

6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving 

Time)

Tel:  AU 1300 87 5465

        NZ 0800 87 5465

E-mail: support.au@tp-link.com (Australia)

              support.nz@tp-link.com (New Zealand)

Service time: 24hrs, 7 days a week

Tel: 444 19 25（Turkish Service）

        NZ 0800 87 5465

E-mail: support.tr@tp-link.com

Service time: 9:00 AM to 6:00 PM, 7days a week

Italy
Tel:  +39 0230519020

E-mail: support.it@tp-link.com

Service time: Monday to Friday, 

9:00 AM to 6:00 PM, 2:00 PM to 6:00 PM

Ukraine
Tel: 0-800-505-508

E-mail: support.ua@tp-link.com

Service time: Monday to Friday 

14:00 PM to 22:00 PM

Toll Free: 0800-770-4337 

(Portuguese Service)

E-mail: suporte.br@tp-link.com

Service time: Monday to Saturday 

08:00 AM to 08:00 PM

Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563 

(if calls from mobile phone)

E-mail: support.pl@tp-link.com

Service time: Monday to Friday 9:00 AM to 5:00 

PM. GMT+1 or GMT+2 (Daylight Saving Time)

For more troubleshooting help, go to 

To download the latest Firmware, Driver, Utility and User Guide, go to

France
Tel: +33 (0) 820 800 860 (French service)

Email: support.fr @tp-link.com

Fee: 0.118 EUR/min from France

Service time: Monday to Friday 9:00 AM to 

6:00 PM (Except French Bank holidays)