Napoleon Fireplaces GD19N User Manual

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W415-0612 / C / 01.25.08
Flames are very ag-
gressive.
- Venting action is too great.
Realign door and secure.
Restrict vent exit with restrictor plate. See Restricting Vents.
- Door is ajar
Main burner fl ame is a 
blue, lazy, transparent 
fl ame.
- Blockage in vent.
Remove blockage. In really cold conditions, ice buildup may occur 
on the terminal and should be removed as required.
Confi rm installation with venting parameters.
- Incorrect installation.
W h i t e   /   g r e y   f i l m 
forms.
- Sulphur from fuel is being de 
  posited on glass, logs or 
  combustion chamber 
   surfaces.
Clean the glass with a recommended gas fi replace glass cleaner. 
DO NOT CLEAN GLASS WHEN HOT. 
If deposits are not cleaned off regularly, the glass may become 
permanently marked.
- Wiring / Connection
Pilot lights
Stops sparking
/ pilot remains lit 
but burner will 
not turn on
Inspect all wires, ensure good tight connections. Verify that all 
wiring is installed exactly as specifi ed.
SYMPTOM
PROBLEM
TEST SOLUTION
- Wiring harness
Inspect the wiring harness, and verify the harness is tightly con-
nected to the module. Verify that you have 7 wires and they are 
connected in the right order.
- Module or Valve
Conduct the following test to verify if the problem is the module or 
valve. To measure voltages, turn multimeter to "DC" place the red 
lead from multimeter on the screw on the terminal block for the 
wire you are checking, touch black lead to ground (valve body).
Importantly, a "Zero" volts reading does not automatically indicate 
a bad module, there may be too little resistance in the valve so-
lenoid. Check if the Green wire is disconnected from the valve. 
The voltage output from the module should be between 2 and 
3 volts.
Exhaust fumes smelled 
in room, headaches.
Check all seals.
 - Fireplace is spilling.
Carbon is being depos-
ited on glass, logs or 
combustion chamber 
surfaces.
- Flame is impinging on the  
  logs or combustion chamber.
Check that the logs are correctly positioned.
Open air shutter to increase the primary air.
Check the input rate: check the manifold pressure and orifi ce       
size as specifi ed by the rating plate values.
Check that the door gasketing is not broken or missing and         
that the seal is tight.
Check that both vent liners are free of holes and well sealed    
at all joints.
Check that minimum rise per foot has been adhered to for  
 
any horizontal venting.
- Air shutter has become 
blocked
Ensure air shutter opening is free of lint or other obstructions.