Monessen Hearth DFS42NVC User Manual

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36 
71D0532
OBSERVED PROBLEM
When ignitor button is pressed, 
there is no spark at ODS/pilot.
Appliance produces unwanted 
odors.
Appliance shuts off during use.
Gas odor even when control 
knob is in OFF position.
When ignitor button is pressed, 
there is spark at ODS pilot, but 
no ignition.
POSSIBLE CAUSE
1.  Ignitor electrode positioned wrong.
2.  Ignitor electrode is broken.
3.  Ignitor electrode not connected to ignitor 
cable.
4.   Ignitor cable pinched or wet. Keep ignitor cable 
dry.
5.  Broken ignitor cable.
6.  Bad piezo ignitor.
1.  Appliance burning vapors from paint, hair 
spray, glues, etc.
2.  Gas leak.
3.  Initial burn off. 
1.  Not enough fresh air is available for ODS/ 
pilot to operate.
2.  Low line pressure.
3.  ODS/pilot is partially clogged.
4. Defective Thermopile.
5.  Restrictions in incoming air flow. 
1. Gas leak.
2.  Control valve defective.
1.  Gas supply turned off or manual shutoff valve 
closed.
2.  Control knob not in PILOT position.
3.  Control knob not pressed in while in PILOT 
position.
4.  Air in gas lines when installed.
5.  ODS/pilot is clogged.
6.  Gas regulator setting is not correct.
REMEDY
1 Replace 
ignitor.
2. Replace ignitor.
3.  Reconnect ignitor cable.
4.  Free ignitor cable if pinched by any 
metal or tubing.
5.  Replace ignitor cable.
6.  Replace piezo ignitor.
1.  Ventilate room. Stop using odor causing 
products while heater is running.
2.  Locate and correct all leaks.
3.  Ventilate room and turn unit on high 
until odor is gone. Odor should be gone 
after 6 hours of continuous use. 
1.  Open window and/or door for ventila-
tion.
2.  Contact local gas company.
3. Clean ODS/pilot.
4.  Check pilot flame, check wire connec-
tions, check output, should be 325 milli-
volts across TH/TP and TP Terminals 
with ON/OFF switches off.
5.  Check for bottom riser on glass door, 
sunken fireplace, excessive lava rock/
cinders densely packed against grate. 
1.  Locate and correct all leaks.
2.  Replace control valve.
1.  Turn on gas supply or open manual 
shutoff valve.
2.  Turn control knob to PILOT position.
3.  Press in control knob while in PILOT 
position.
4.  Continue holding down control knob. 
Repeat igniting operation until air is 
removed.
5.  Replace ODS/pilot assembly or get it 
serviced.
6.  Replace gas regulator.
Note: All troubleshooting items are listed in order of operation.
W
ARNING
TROUBLESHOOTING
Turn appliance OFF and allow to cool 
before servicing. Only a qualified 
service person should service and 
repair the heater.
W
ARNING