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New Buck Corporation 329 User Manual

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TROUBLESHOOTING 
 
 
WARNING 
TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING. 
ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR 
HEATER. 
 
CAUTION 
NEVER USE A WIRE, NEEDLE, OR  SIMILAR OBJECT TO CLEAN ODS/
PILOT.  THIS CAN DAMAGE ODS/PILOT. 
OBSERVED 
PROBLEM 
 
Igniter button is pressed no 
spark at ODS/Pilot 
 
 
 
 
 
 
 
 
 
 
 
 
 
OBSERVED 
PROBLEM 
 
Igniter button is pressed  
Spark at ODS/Pilot 
No Ignition 
POSSIBLE 
CAUSE 
 
 1.  Igniter electrode positioned 
incorrectly 
2.  Igniter electrode broken 
3.  Igniter electrode not 
connected to igniter cable 
4.  Igniter cable pinched or wet 
 
 
5.  Piezo igniter nut is loose 
 
 
 
6.  Broken igniter cable 
7.  Bad piezo igniter 
 
POSSIBLE 
CAUSE 
 
1.  Gas supply turned off or 
manual shutoff valve is 
closed 
2.  Control knob not in PILOT 
position 
3.  Control knob not pressed in 
while in PILOT position 
 
SOLUTION 
 
1.  Replace igniter 
 
2.  Replace igniter 
3.  Reconnect igniter cable 
 
4.  Free igniter cable if pinched 
by any metal or tubing.  Keep 
igniter cable dry. 
5.  Tighten nut holding piezo 
igniter to heater cabinet.  Nut 
is located inside heater 
cabinet at top. 
6.  Replace igniter cable 
7.  Replace piezo igniter 
 
 
SOLUTION 
 
1.  Turn on  gas supply or open 
manual shutoff valve 
 
2.  Turn control knob to PILOT 
position 
3.  Press in control knob while in 
PILOT position. 
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