Hearth & Home Technologies QVI35S User Manual
43
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. F • 7/08
D. Limited Lifetime Warranty
LIMITED LIFETIME WARRANTY
The Hearth & Home Technologies limited Lifetime Warranty guarantees that the following components will work
as designed for the lifetime of the stove or Hearth & Home Technologies will repair or replace them. These items
include but are not limited to steel and cast iron components, all gas burners, gas logs, combustion chambers, heat
exchanger systems, stainless steel fi rebox components, plating, doors, glass damaged by thermal breakage, steel
baffl e supports, steel and ceramic baffl es and manifold tubes. Labor is for the fi rst fi ve years.
The Hearth & Home Technologies limited Lifetime Warranty guarantees that the following components will work
as designed for the lifetime of the stove or Hearth & Home Technologies will repair or replace them. These items
include but are not limited to steel and cast iron components, all gas burners, gas logs, combustion chambers, heat
exchanger systems, stainless steel fi rebox components, plating, doors, glass damaged by thermal breakage, steel
baffl e supports, steel and ceramic baffl es and manifold tubes. Labor is for the fi rst fi ve years.
THREE YEAR WARRANTY
Our pellet fi repots are covered under Hearth & Home Technologies three-year warranty program. Labor is for 3
years.
Our pellet fi repots are covered under Hearth & Home Technologies three-year warranty program. Labor is for 3
years.
TWO YEAR WARRANTY
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control
boxes, thermodisc switches, pilot assembly, gas valves, thermostats and remotes are covered under Hearth &
Home Technologies two-year warranty program. Effective April, 2005 igniters are also covered under the two year
warranty. Labor is for two years.
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control
boxes, thermodisc switches, pilot assembly, gas valves, thermostats and remotes are covered under Hearth &
Home Technologies two-year warranty program. Effective April, 2005 igniters are also covered under the two year
warranty. Labor is for two years.
ONE YEAR WARRANTY
Porcelain and Powder Coat fi nishes are warranted against manufacturer defects for one year. Labor to repair or
replace these parts is covered for one year, reimbursed per our warranty service fee schedule.
Porcelain and Powder Coat fi nishes are warranted against manufacturer defects for one year. Labor to repair or
replace these parts is covered for one year, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was
made through an authorized dealer of Hearth & Home Technologies. It must be installed and operated at all times
in accordance with the Installation and Operating Instructions furnished with this product, as well as any applicable
local and national codes. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was
made through an authorized dealer of Hearth & Home Technologies. It must be installed and operated at all times
in accordance with the Installation and Operating Instructions furnished with this product, as well as any applicable
local and national codes. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the fi rst fi ve years per
our warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered
for the lifetime of the appliance up to a maximum of ten (10) years after Hearth & Home Technologies discontinues
the model and two (2) years for optional accessories. Adjustments, regular maintenance, cleaning and temporary
repairs do not qualify for a service call fee and will not be covered. The replacement of consumer replaceable items
and installation of upgraded component parts do not quality for a service call fee, and will not be covered.
our warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered
for the lifetime of the appliance up to a maximum of ten (10) years after Hearth & Home Technologies discontinues
the model and two (2) years for optional accessories. Adjustments, regular maintenance, cleaning and temporary
repairs do not qualify for a service call fee and will not be covered. The replacement of consumer replaceable items
and installation of upgraded component parts do not quality for a service call fee, and will not be covered.
This limited Lifetime Warranty does not extend to or include surface fi nish on the appliance, door gasketing, glass
gasketing, glass, fi rebrick, pellet logs, kaowool or other ceramic insulating materials. It does not cover installation
or operational-related problems such as overfi ring, use of corrosive driftwood, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive
offsets, or negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
gasketing, glass, fi rebrick, pellet logs, kaowool or other ceramic insulating materials. It does not cover installation
or operational-related problems such as overfi ring, use of corrosive driftwood, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive
offsets, or negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,
replacement, etc., will not be covered by this warranty, nor will Hearth & Home Technologies assume responsibility
for them. Further, Hearth & Home Technologies will not be responsible for any incidental, indirect, or consequential
damages, except as results in damage to the interior or exterior of the building in which this appliance is installed.
This limited Lifetime Warranty does not apply to the venting components, hearth components or other accessories
used in conjunction with the installation of this product not manufactured by Hearth & Home Technologies
replacement, etc., will not be covered by this warranty, nor will Hearth & Home Technologies assume responsibility
for them. Further, Hearth & Home Technologies will not be responsible for any incidental, indirect, or consequential
damages, except as results in damage to the interior or exterior of the building in which this appliance is installed.
This limited Lifetime Warranty does not apply to the venting components, hearth components or other accessories
used in conjunction with the installation of this product not manufactured by Hearth & Home Technologies
This warranty is void if the stove has been overfi red or operated in atmospheres contaminated by chlorine, fl uorine,
or other damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is
any damage to the stove or other components due to water or weather damage which is the result of, but not limited
to, improper chimney or venting installation. Hearth & Home Technologies may, at its discretion, fully discharge all
obligations with respect to this warranty by either repairing or replacing the unit, or refunding the wholesale price of
the defective part(s).
or other damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is
any damage to the stove or other components due to water or weather damage which is the result of, but not limited
to, improper chimney or venting installation. Hearth & Home Technologies may, at its discretion, fully discharge all
obligations with respect to this warranty by either repairing or replacing the unit, or refunding the wholesale price of
the defective part(s).
This limited Lifetime Warranty is effective on all appliances sold after May 1, 2002 and supersedes any and all
warranties currently in existence.
warranties currently in existence.
250-8620 Rev K
Lifetime Warranty