Hearth & Home Technologies Tucson (8700) User Manual

HearthStone Quality Home Heating Products Inc

                                          

TUCSON Gas-Fired Direct-Vent

                                               

 

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engine contained on HearthStone’s Web site (www.hearthstonestoves.com), or call HearthStone at (802) 888-
5235, to find a Dealer nearest the Original Purchaser’s location.   

The remedy for any breach of the foregoing warranties will consist of repair or replacement, at HearthStone’s 
option, of any covered defect in the Stove.  When the Original Purchaser contacts HearthStone or a Dealer, 
HearthStone or the Dealer, as the case may be, will instruct the Original Purchaser to either return the defective 
part, or the entire Stove (if needed), with shipping prepaid, to HearthStone or a Dealer or allow a Dealer to make 
a service call at the place where the Stove is located.  In the event the Original Purchaser refuses to allow a Dealer 
to make a service call, HearthStone or a Dealer, as the case may be, will request that the Original Owner return 
the defective part, or the entire Stove (if needed), with shipping prepaid, to HearthStone or a Dealer.  
Notwithstanding any other provision of this document, the Original Purchaser shall pay for any travel fees 
and service charges related to a Dealer’s service call.   

Parts:  HearthStone will replace defective parts covered by the foregoing warranties at no charge. 
Labor:  Within the first (1

st

) year after the Purchase Date, HearthStone will pay for warranty labor performed by 

a Dealer at HearthStone’s published labor rates in effect at the time the labor is performed.  Thereafter, the 
Original Purchaser is responsible for the cost of labor. 
Shipping cost for parts:  Within the first ninety (90) days after the Purchase Date, HearthStone will pay for the 
shipping of Stove parts covered by any of the foregoing warranties to and from HearthStone or a Dealer, as the 
case may be.  Thereafter, the Original Purchaser is responsible for all shipping costs related to shipping Stove 
parts to and from HearthStone or a Dealer, as the case may be. 
Shipping cost for the Stove:  Within the first (1

st

) year after the Purchase Date, if the Original Purchaser is 

instructed to return the Stove to HearthStone or a Dealer for repair, HearthStone will pay fifty percent (50%) and 
the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the Stove to and from 
HearthStone or a Dealer, as the case may be.  Thereafter, the Original Purchaser is responsible for one hundred 
percent (100%) of all of the shipping costs related to shipping the Stove to and from HearthStone or a Dealer, as 
the case may be.  Notwithstanding any other provision of this document, in no event will HearthStone pay for any 
Dealer fees or other fees for pick up or delivery of the Stove returned for repair; the Original Purchaser shall be 
responsible for any such fees. 
 

The Original Purchaser may send a completed and signed Warranty Registration Form, which is enclosed in the 
Stove warranty packet, to the following address: 

 

 

NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT A CONDITION OF