Hearth & Home Technologies 5100I-NL-B User Manual
5100-I ACT WOOD INSERT
Page
September 1, 2008
R
438-0380D
10
Troubleshooting
With proper installation, operation, and maintenance your appliance
provide years of trouble-free service. If you do experience a problem,
this troubleshooting guide will assist a qualified service person in the
diagnosis of a problem and the corrective action to be taken.
Diagnostic question
Possible Causes of Condition
Solutions
Are the air controls open?
•
No draft
•
No combustion air
Open air controls
Is there enough paper?
Insufficient heat to ignite kindling
Use more paper
Is there enough kindling?
Is the kindling dry?
Insufficient heat to ignite fuel
Use drier kindling
Is there enough or too much wood?
Is it too large?
Is it dry enough?
•
Insufficient heat to establish draft
•
Insufficient air passage
•
Insufficient surface area
•
Ignition temperature high due to
moisture
Use small split wood that is well
seasoned (split, covered on top mini-
mum 6 months, preferably a year
Are there adequate air spaces
between fuel pieces?
Insufficient combustion air and
exposed surface area
Arrange kindling and wood for air
movement
Is the chimney pre-warmed?
Exposed, cold chimney downdrafting
Use lighted rolled newspaper at flue
opening to start upward air move-
ment
Is there smoke in the house?
•
Obstruction in chimney
•
Downdraft from chimney tem-
perature or from negative house
pressure
•
Have chimney checked if it
worked previously
•
Pre-warm chimney
•
Shut off exhaust devices
•
Open window slightly
Does the kindling wood not ignite?
Condition, amount, arrangement of
kindling and fuel
Use more, drier, well-spaced kindling
and fuel.
Does the kindling ignite, but the fuel
doesn’t?
•
Amount of kindling
•
Condition of fuel
•
Use more kindling
•
Use smaller, dry wood
Does the fuel ignite, but not burn
well?
•
Draft problem
•
Condition of fuel
•
Use well-seasoned wood and suf-
ficient amount
•
Turn exhaust fans off
•
Open window slightly
1. If I can’t get a good fire going, what am I doing wrong?
2. I smell smoke in the house after we have had a fire. What is the cause/what can I do?
Diagnostic question
Possible Causes of Condition
Solutions
Is the chimney clean?
No: Creosote odor
Have chimney cleaned