Runco LS-3 User Manual

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Runco LS-3/LS-5 Installation/Operation Manual
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5.2 
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may 
encounter with the LS-3/LS-5. If the suggested solutions fail to resolve the problem or if 
you encounter an issue not described here, please contact Runco Technical Support. 
Table 5-1. Troubleshooting Chart
Symptom
Possible Cause(s)
Solution
The projector does not turn 
on. 
• The LS-3/LS-5 is not 
plugged in or the AC outlet 
is not active. 
• Lamp cover is not securely 
attached. 
• Ensure that the LS-3/LS-5 
is plugged in and that the 
AC outlet is active. 
• Securely attach the lamp 
cover.
The projector does not turn 
back on after it was powered 
off. 
• The projector will not turn 
on for two minutes after 
power-off, to protect the 
lamp. 
• Wait until the LS-3/LS-5 
completes its cool-down 
(POWER LED lights solid 
green). 
The remote control does not 
work correctly. 
• The batteries have run out. 
• IR code set mismatch 
between remote control 
unit and projector. 
• Replace the batteries. 
• Press and hold the LIGHT 
and ENTER remote 
control buttons 
simultaneously until the 
remote control 
back-lighting “blinks” 
(approximately five 
seconds). Then, try again. 
The projector is on and OSD 
menus appear, but there is no 
video image on-screen. 
• Incorrect source selection.
• Source component is not 
turned on. 
• Source component is 
connected incorrectly or 
not at all. 
• Select the correct source. 
• Turn on the source. 
• Check cable connection 
from source component to 
projector. 
A projected image from a 
DVD is split or otherwise 
scrambled. 
• DVD player is connected 
to the Component input 
and set to progressive 
scan mode. 
• Turn off progressive scan 
on the DVD player. 
Image is blurred. 
• The lens is not correctly 
focused. 
• Adjust the focus. 
Image is too bright and/or 
lacks definition in the bright 
areas of the image. 
• Contrast is set too high. 
• Lower the contrast setting. 
Image appears “washed out” 
and/or dark areas appear too 
bright. 
• Brightness is set too high.
• Lower the brightness 
setting. 
Note: You can obtain more detailed information about the cause of the error condition using 
RS-232 commands. Refer to RS-232 Error Codes on page 82 for more information.