A.O. Smith BTI65G User Manual

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3.2
Fault overview
Gas smell
If you smell gas you should immediately
close the main gas tap, you should not
fight any fire or switch on light. electrical
switches or bels. Open windows and
immediately contact your installer or the
local gas company
Heater is
Burner automat is in lock
Reset burner automat with the RESET
off or
condition
 button on the top of the collumn
does not
ignit
Blocked chimney
Contact your installer to investigate the
 cause and rectify it
Overheat thermostat is
Check control thermostat set at 60 °C.
engaged
Allow the water to cooldown (open taps).
Puts the RESET button at the panel. The
heater should now operate. If it does not
contact your installer.
Gas supply shut off
Open the inlet gas valve
Insufficient
Temperature set too low
Set water temperature to higher valvue
hot water,
(60 °C recommended)
or none
at all
Thermal Reflux Safeguard
After resetting the TRS activate the heater.
has shut down the heater
If this occurs regularly, call your installer
Overheat thermostat is
Allow the water to cool down (opentaps).
engaged
Puth the RESET button at the panel.
Supply of hot water exhausted
Reduce hot water use. Give the heater
time to heat the water
Unindentifiable cause
Switch off the elactricity to the heater, close
 the inlet gas valve and call your installer
Explosive
Wrong inlet gas pressure and/or
Set the correct inlet pressure and/or burner
ignition
burner pressure
pressure
Dirty injectors
Clean injectors
Poor flame
Wrong inlet pressure and/or
Set the correct inlet pressure and/or burner
 image
 burner pressure
pressure
Water
Condensation of (flue) gasses
See chapter “Condensation”
leakage
Leakage from other water
If possible trace the cause and/or call your
heater or pipes in the vicinity
installer
Failure
Possible Cause
Corrective Action