Hague Quality Water Intl H3500 User Manual

To place the equipment under warranty, the warranty 
registration card must be completed and returned by the original 
owner to the warrantor, Hague Quality Water International, 
within 30 days of installation. 4343 South Hamilton Road. 
Groveport, OH 43125. 

Coverage
This warranty covers specified parts of the Hague 

Reverse Osmosis Appliance delivered to the original owner 
when the appliance is purchased for personal, family or 
household use from an independent Hague dealer. Appliances 
installed in commercial establishments will only qualify for the 
Commercial Three Year Limited Warranty; please refer to form 
#F0105. It is intended to cover defects in workmanship or 
materials or both. 

Warrantor’s Performance and Length of Warranty 
Hague Quality Water International warrants that upon receipt 
from the owner of any Hague RO dispensing spigot, filter 
housing and cap, PCF filter housing and cap, membrane 
housing and cap found to be defective in material or 
workmanship, Hague will repair or replace the defective item, at 
no charge for that item, for 25 YEARS from date of installation. 

Hague Quality Water International further warrants that upon 
receipt from the owner of the RO storage tank which is found to 
be defective in material or workmanship, Hague will repair or 
replace the defective item, at no charge, for 5 YEARS from date 
of installation. If the permeate pump and/or auto shut-off valve 
are found to be defective in material or workmanship, Hague will 
repair or replace the defective parts at no charge, 2 YEARS 
from date of installation. If the membrane is found to be 
defective in material or workmanship, Hague will repair or 
replace the defective part for 1 YEAR from date of Installation. 

Should a defect or malfunction occur, contact your dealer. If you 
are unable to contact your dealer, then contact Hague Quality 
Water International. 

All defective parts must be returned, along with the equipment 
serial number and date of original installation, to an authorized 
Hague dealer or Hague Quality Water International PREPAID, 
and replacement parts will be returned by Hague FREIGHT 
COLLECT.

Further Exclusions and Limitations on Warranty: 
This warranty is null and void unless the Hague Appliance was 
purchased from an independent Hague dealer. 

This warranty does not cover any service call or labor costs 
incurred with respect to the removal and replacement of any 
defective part or parts. Hague Quality Water International will 
not be liable for, nor will it pay service call or labor charges 
incurred or expended with respect to this warranty. 

In the event the water supply being processed through this 
product contains bacterial iron, algae, sulphur, tannins, organic 
matter or other unusual substances, then unless the appliance 
is represented as being capable of handling these substances in 
the appliance specifications, other special treatment of the water 
supply must be used to remove these substances before they 
enter this product. Otherwise, Hague Quality Water International 
shall have no obligations under this warranty. 

This warranty does not cover damage to a part or parts of the 
appliance from causes such as fire, accidents, freezing, or 
unreasonable use, abuse or neglect by the owner. 

This warranty does not cover damage to a part or parts of the 
appliance resulting from improper installation. All plumbing and 
electrical connections should be made in accordance with all 
local codes and the installation instructions provided with the 
appliance. The warranty does not cover damage resulting from 
use with inadequate or defective plumbing; inadequate or 
defective water supply or pressure; inadequate or defective 
house wiring; improper voltage, electrical service, or electrical 
connections; or violation of applicable building, plumbing, or 
electrical codes, laws, ordinances or regulations. 

No dealer, agent, representative or other person is authorized to 
extend or expand this limited warranty. 

Some states do not allow limitations on how long an implied 
warranty lasts or the exclusion or limitation of incidental or 
consequential damages, so the above limitations and exclusion 
may not apply to you. This warranty gives you specific legal 
rights and you may also have other rights which vary from state 
to state. 

WaterMax RO Owner’s Manual 

11/11/2009

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