Nady Systems HPA-4 User Manual

NADY SYSTEMS, INC.  • 6701 SHELLMOUND STREET, EMERYVILLE, CA 94608

Tel: 510.652.2411  • Fax: 510.652.5075  • nady.com

SERVICE INFORMATION
In the U.S.  If you are experiencing operational problems with your system, please refer to the Support page at www.nady.com for assistance. 

Should your wireless system require service, please contact the Nady Service Department at (510) 652-2411 to obtain a Return Authorization (R/A) 

Number and service quote (if out of warranty). Make sure the R/A Number is clearly marked on the outside of the package that you are returning.
If your unit is out of warranty, please enclose a cashier’s check or money order (or pay by credit card) per instructions by the Nady Service Depart-

ment. Ship your unit prepaid to: Nady Systems, Service Department, 6701 Shellmound Street, Emeryville, CA 94608. Include a brief description of 

the problem you are experiencing. For service of a unit under warranty, please follow the instructions in the following section.
Outside the U.S.  For service, please contact the NADY distributor in your country through the dealer/store from which you purchased this product.

Do not attempt to service this unit yourself asit can be dangerous and will also void the warranty.

Nady Systems, Inc. warrants to the original consumer purchaser that the unit is free from any defects in material or workmanship for a period of 

one year from the date of original retail purchase. If any such defect is discovered within the warranty period, Nady Systems, Inc. will repair or 

replace the unit free of charge, subject to verification of the defect or malfunction upon return to Nady Systems. Please do not return your Nady 

product to the store where it was purchased as Nady Systems handles your warranty service directly. Communication with our Service Depart-

ment is the most efficient means of servicing your unit and we are dedicated to keeping you a satisfied customer.

To the extent permitted by law, any applicable implied warranties, including warranties of merchantability and fitness are hereby limited to one year 

from the date of purchase. Consequential or incidental damages resulting from a breach of any applicable express or implied warranties are 

hereby excluded. This warranty is in lieu of all other agreements and warranties, general or special, express or implied and no representative or 

person including a Nady dealer, agent, or employee is authorized to assume for us any other liability in connection with the sale or use of this 

Nady Systems’ product.

Whereas some states do not allow limitations on how long implied warranties last, and do not allow exclusion of incidental or consequential 

damages, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other 

rights which may vary from state to state.

1) This system must have been purchased from an authorized Nady dealer and all warranty service must be performed by Nady’s service 

department. Any service not performed by Nady will automatically void this warranty.

2) Items not covered: physical damage resulting from improper handling of the unit in transit from the factory by the shipper (Nady Systems is not 

responsible for such damage and all such claims must be made against the shipping company by the consignee); defects caused by normal wear 

of the product (expendable parts are typically connectors, cables, potentiometers, switches and similar components); damage or defects caused 

by abuse, neglect, accident, failure to connect or operate the unit in any way that does not comply with applicable technical or safety regulations, 

or improper repair, excessive heat or humidity, alteration or unreasonable use of the unit, causing cracks, broken cases/housings or parts; damage 

caused by leaking batteries; finish or appearance items; items damaged in shipment en route to Nady Systems, Inc. for repair. The warranty is null 

and void if any Nady serial number has been removed or defaced.

1) If factory service is required, please contact our Service Department at (510) 652-2411 for a return authorization (R/A) number. Make sure the 

R/A number is clearly marked on the outside of your package. (Please note: if an R/A number is not included, our Shipping Department cannot 

accept your package.)

2) Send the unit back to Nady Systems, 6701 Shellmound Street, Emeryville, CA, 94608, freight pre-paid. You must include proof of date and 

place of purchase (i.e., photocopy of your bill of sale) or Nady cannot be responsible for repair or replacement. Nady Systems, Inc. will not repair, 

nor be held responsible, for any units returned without proper identification, return address, and R/A number clearly marked on the package.

3) Per the above, Nady will perform all warranty service and return the unit to you at no charge. Nady Systems will inform the buyer if product sent 

in does not meet the terms of this warranty and will provide a quote for fixing the unit and/or shipping it back exclusively at the buyer’s expense.