Philips 47PFL4606H User Manual

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HDMI connection issues
There are problems with HDMI devices:
 • Note that HDCP (High-bandwidth Digital 
Content Protection) support can delay the 
time taken for a TV to display content from 
a HDMI device. 
 • If the TV does not recognise the HDMI 
device and no picture is displayed, try 
switching the source from one device to 
another and back again.
 • If there are intermittent sound disruptions, 
check that output settings from the HDMI 
device are correct.
 • If you use an HDMI-to-DVI adapter 
or HDMI-to-DVI cable, check that an 
additional audio cable is connected to 
AUDIO IN (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
 • Check that your PC uses the supported 
resolution and refresh rate.
 • Set the TV picture format to unscaled.
Contact us
If you cannot resolve your problem, refer to the 
FAQs for this product at  
www.philips.com/support. 
If the problem remains unresolved, contact 
Philips Consumer Care in your country as listed 
in the Addendum.
Warning
 
Do not attempt to repair the product yourself. This may 
cause severe injury, irreparable damage to your product 
or void your warranty.
Note
 
Make a note of your TV model and serial number 
before you contact Philips. These numbers are printed 
on the back of the TV and on the packaging.
 • If reception on only one channel is poor, 
fine tune this channel.
There is poor picture quality from connected 
devices:
 • Check that the devices are connected 
properly.
 • Check that the picture settings are 
correctly set. 
The TV did not save your picture settings:
•  Check that the TV location is set to the 
home setting. This mode offers you the 
flexibility to change and save settings.
The picture does not fit the screen; it is too 
big or too small:
 • Try using a different picture format.
The picture position is incorrect:
 • Picture signals from some devices may not 
fit the screen correctly. Check the signal 
output of the device.
Sound issues
There is a picture but sound quality is poor:
Note
 
If no audio signal is detected, the TV automatically 
switches the audio output off — this does not indicate 
malfunction.
 • Check that all cables are properly 
connected.
 • Check that the volume is not set to 0.
 • Check that the sound is not muted.
There is a picture but the sound quality is 
poor:
 • Check that the sound settings are correctly 
set.
There is a picture but sound comes from one 
speaker only:
 • Verify that sound balance is set to the 
centre.
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