Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1282

Call Forwarding 

Calls to attendants cannot be forwarded. However, calls can be forwarded to the 
attendant group.

The attendant cannot have a Call Forwarding button.

Only the attendant or phone user with console permission can activate Call 
Forwarding All Calls for Terminating Extension Groups (TEG), Uniform Call 
Distribution (UCD) groups, Direct Department Calling (DDC), and data modules.

The following table shows the field used to specify the number of rings provided a 
forwarded call before the call redirects to coverage.

■

Coverage path —- On the Coverage Path screen, the Number of Rings 
field.

■

Local — On the System-Parameters Coverage/Forwarding screen, the 
Local Subsequent Redirection/CFWD Don’t Answer Interval field.

■

Off-net — On the System-Parameters Coverage/Forwarding screen, the 
Offnet Subsequent Redirection/CFWD Don’t Answer Interval field.

■

*

 — No coverage treatment applied (rings until answered).

If you forward all calls to a local site, the switch checks the Number of Rings field 
on the 

‘‘Coverage Path’’

 screen.

If you forward busy/don’t answer calls to a local site, the switch checks the Local 
Subsequent Redirection/CFWD Don’t Answer Interval field on the 

‘‘System 

Parameters Call Coverage / Call Forwarding’’

 screen.

local

coverage path

local

remote

*

*

CCRON

off-net

off-net

DCS (CCRON off)

coverage path

local

DCS (CCRON on)

off-net

off-net