Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1289

Call Pickup 

■

Drop

If a digital-telephone user parks a call and then pushes the drop button, the 
call is unparked. If the parked call is from an internal digital-telephone 
user, pushing the drop button does not drop the call. The parking user must 
hang up to drop the call.

■

Loudspeaker Paging Access

Calls to paging zones cannot be parked.

■

Music-on-Hold

If a parked call involves only one party, the parked user hears 
music-on-hold. The parking user also hears music after first parking the 
call and hearing confirmation tone.

■

Remote Access

A Remote Access caller cannot park a call. However, the Code Calling 
Access feature, an answering attendant, or a telephone user can park an 
incoming Remote Access call.

■

Feature Access Code (FAC) screen

■

Feature-Related System Parameters screen

■

Station screen (multiappearance phones)

■

Console-Parameters screen

Call Pickup and Directed Call Pickup allow a telephone user to answer calls that 
alert at other extension numbers within the user’s specified call pickup group. 
Directed Call Pickup allows telephone users to pick up any call on the DEFINITY 
ECS system.

Establish a call pickup group so that when one member of a group is away, other 
members can answer the absent member’s calls. A call pickup group usually 
consists of users who are located in the same area or who have similar functions.

To pick up another user’s call, a user goes off-hook and dials the Call Pickup 
access code or presses a Call Pickup button.