Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1352

Hospitality features 

— Swap 

— 

A room swap occurs and at least one of the rooms has a 

wakeup request. Wakeup calls swap when a room swap is 
performed. A journal entry is made for each room. If the room 
receives a wakeup call as the result of the swap, the time of the call 
is provided in the entry. If the room loses a wakeup call as the result 
of the swap (and has not received another), the time is not present in 
the entry.

— Completed 

— 

The wakeup call completes successfully.

— Not Completed 

— 

The wakeup call failed. 

— Skip 

— 

The wakeup call is skipped. This event occurs if the system 

time advances past the requested time of a wakeup call.

■

Time of the event

■

Extension number receiving the call

■

Time of the wakeup request

■

Extension (or 0 for the attendant) where the event took place

■

Number of call attempts that were placed

■

An indication of why a wakeup-call attempt failed

In addition, all wakeup-time changes are recorded. This record shows the original 
time requested and the changed time. The audit-trail record is not backed up and 
all wakeup data is lost if a system failure occurs.

Schedule the following reports for printing on a daily basis:

■

Wakeup Activity report 

–

 summarizes wakeup activity for each extension 

that had any wakeup activity over the past 24 hours.

■

Wakeup Summary report 

— 

gives an hour-by-hour summary of the number 

of scheduled wakeup calls, the number of wakeup calls completed, and a 
list of extensions. The report covers all automatic-wakeup events for each 
hour over a 24-hour period.

With vector directory numbers (VDNs) and multiple announcements, you can 
choose as the announcement extension a VDN that reaches one announcement if 
the system clock is less than 12:00 and another if the system clock is greater than 
12:00. The hotel guest hears “good morning” before noon and “good evening” 
after noon. Or, a business customer can choose as the announcement extension a 
VDN that points to an extension assigned to a quorum bridge, with the wakeup 
time as a scheduled teleconference time. When the wakeup call is completed, the 
customer automatically connects to the teleconference bridge.