Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Features and technical reference 

1380

Internal Automatic Answer 

With IAA, you can assign a single programmable feature button (IAA) to 
telephones. When the user presses the IAA feature button, the button lamp lights 
and the system activates IAA. Pressing the same button again deactivates IAA and 
turns off the status lamp. (Pressing the feature button has no effect on a 
currently-active call or a ringing call.) The IAA button may be toggled on or off at 
any time, regardless of the state of the telephone. Using the speakerphone to place 
calls does not affect the state of IAA.

The calling telephone receives a tone when its call is answered automatically by a 
telephone with IAA. The called telephone receives a tone (a ring ping) and then 
goes off-hook when automatically answering an IAA-eligible call. The answering 
telephone’s speaker and microphone are both turned on.

If a user has IAA active and is currently busy on a call or is in the process of 
dialing digits, subsequent incoming calls are treated as if IAA were not activated.

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Users should always deactivate IAA when leaving the work area. 
Otherwise, incoming calls are unintentionally answered by the unattended 
station, and do not go to coverage.

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A 602A terminal is off-hook when the headset or speakerphone is 
connected. Therefore IAA answers a call if all other call appearances are 
idle.

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Attendant Console

IAA is not available with Attendant Console.

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Automatic Answer

You cannot administer both IAA and Automatic Answer simultaneously on 
the same telephone.

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Automatic Call Distribution

Calls directed to an ACD split are eligible for IAA. 

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Automatic Callback

Callback calls via Automatic Callback are not answered automatically 
by IAA.

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Automatic Circuit Assurance

Calls generated by ACA are not eligible for IAA.