Lucent Technologies 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1450
Night Service
20
Interactions for Night Station Service
■
Call Coverage
Calls routed to the night extension via Night Station Service follow the
coverage path of the night extension under all coverage criteria except Send
All Calls.
coverage path of the night extension under all coverage criteria except Send
All Calls.
If a night extension has a coverage path in which Cover All Calls is
administered, all attendant-seeking calls redirect to coverage. Changes to
the protocol for handling DID-LDN calls (that is, forwarding
attendant-seeking calls on or off premise from the night extension) do not
work.
administered, all attendant-seeking calls redirect to coverage. Changes to
the protocol for handling DID-LDN calls (that is, forwarding
attendant-seeking calls on or off premise from the night extension) do not
work.
■
Call Forwarding All Calls
Calls redirected to the attendant via Call Forwarding All Calls do not route
to the DID-LDN extension.
to the DID-LDN extension.
■
Inward Restriction
Inward-restricted phones can be administered for Night Station Service.
Night Service features override Inward Restriction.
Night Service features override Inward Restriction.
■
Night Console Service
Do not provide Night Console Service with this Night Station Service.
■
Remote Access
A Remote Access extension can be specified as the Night Station extension
on an incoming, non-DID, trunk group.
on an incoming, non-DID, trunk group.
■
Tenant Partitioning
Each tenant may have a designated night-service station. The system
directs calls to an attendant group in night service to the night-service
station of the appropriate tenant (when a night attendant is not available).
When someone places an attendant group into night service, all trunk
groups and hunt groups that belong to tenants served by that attendant
group go into night service. In this case, the system routes incoming calls to
the night-service destination of the appropriate tenant.
directs calls to an attendant group in night service to the night-service
station of the appropriate tenant (when a night attendant is not available).
When someone places an attendant group into night service, all trunk
groups and hunt groups that belong to tenants served by that attendant
group go into night service. In this case, the system routes incoming calls to
the night-service destination of the appropriate tenant.
Each tenant can have its own listed directory number (LDN) night
destination, trunk answer on any station (TAAS) port, or night attendant.
destination, trunk answer on any station (TAAS) port, or night attendant.
■
Timed Reminder
Timed Reminder calls returning to a console that has been placed in Night
Service and has an assigned DID-LDN night extension are not redirected to
the DID-LDN night extension. Rather, they are dropped.
Service and has an assigned DID-LDN night extension are not redirected to
the DID-LDN night extension. Rather, they are dropped.
■
Trunk Answer from Any Station
TAAS and Night Station Service can both be assigned within the same
system, but cannot be assigned to the same trunk group.
system, but cannot be assigned to the same trunk group.