Lucent Technologies 8.2 User Manual

Index 

IN-1

 

Issue 1

April 2000

3-burst ringing

,

1462

7-digit barrier codes

,

1173

32-character display stations

,

1138

40-character display stations

,

1138

302A attendant console

,

92

302B attendant console

,

92

302C attendant console

,

93

7400A data module

,

406

7400A/7400B data module

,

406

7400C High Speed Link

,

407

group 4 fax applications

,

407

LAN interconnect applications

,

407

video teleconferencing

,

407

7400D data module

,

407

7500 and World Class BRI Data Module screen, 

see Data Module screen

7500 data module

,

405

, 

407

data-communications equipment

,

407

data-terminal equipment

,

407

EIA 232C interface

,

407

RS-366 automatic-calling unit interface

,

407

V35 interface

,

407

8400B data module

,

406

AAR and ARS

digit analysis default translations

,

1169

Digit Analysis Table, commands

,

1041

Digit Analysis Table, screen

,

451

Digit Conversion Table, commands

,

1042

Digit Conversion Table, screen

,

455

overlap sending

,

1171

AAR and ARS Digit Analysis Table

commands

,

1041

AAS (Auto Available Split),  see DEFINITY ECS 

Guide to ACD Call Centers

abandoned call search, see DEFINITY ECS 

Guide to ACD Call Centers

Abbreviated Dialing (AD)

adding AD lists

,

79

button

,

59

commands

,

1042

description

,

1129

end user operations

,

1130

enhanced lists

,

1130

enhanced number lists

,

1130

fixing problems

,

82

group lists

,

1129

group number lists

,

1129

list types

,

1129

, 

1130

Abbreviated Dialing (AD), (continued)

personal lists

,

1129

program button

,

59

screen

,

459

security alerts

,

80

, 

1129

special character button

,

59

special lists

,

1130

system number lists

,

1130

Abbreviated Dialing Enhanced List screen, see 

Abbreviated Dialing List screen

Abbreviated Dialing Group List screen, see 

Abbreviated Dialing List screen

abbreviated ring button

,

59

abbreviated ringing

,

1476

Abort Transfer

,

1555

absorbing digits

,

360

ACA Measurements Report

,

1163

Access Endpoints

,

1134

administered connection

,

409

commands

,

1044

screen

,

467

Access Security Gateway (ASG)

,

3

ASG Key

,

323

, 

1131

ASG Login Administration screen, see Login 

Administration screen

description

,

319

, 

1131

disabling

,

321

monitoring the ASG history log

,

323

multiple application platform for DEFINITY 

(MAPD)

,

1131

restarting temporarily disabled ASG

,

322

setting up

,

320

Access trunks

adding

,

348

description

,

1564

account button

,

60

account codes

forcing users to enter

,

444

tracking calls

,

443

ACCUNET

,

1297

ACD stroke count button

,

77

ACD, see Automatic Call Distribution (ACD)
acoustic coupled modems

,

1433

activate malicious call trace button

,

72

activate night service button

,

74

ACW (After Call Work),  see DEFINITY ECS 

Guide to ACD Call Centers

Add/Remove Skills,  see DEFINITY ECS Guide to 

ACD Call Centers

Administered Connections (AC)

,

408

access endpoints

,

409

, 

1134

administering

,

412

alarm button

,

59

applications

,

1134

commands

,

1044

description

,

408

, 

1133

dropping

,

411

dropping administered connections

,

1135

errors

,

410

, 

1135

establishing

,

410