Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Index 

IN-6

 

calls

data setup

,

392

observing

,

387

operator assisted

,

178

override restrictions

,

190

restricting

,

22

call-terminating facilities for FRL and TCM

,

1339

CallVisor Adjunct-Switch Applications Interface 

(ASAI)

description

,

434

setting up

,

436

CAMA trunks

CAMA Numbering Format

,

506

, 

1047

description

,

1565

CAS backup button

,

65

CBC Trunk Group Usage Allocation Plan Assign-

ment Schedule screen, see ISDN Trunk Group 
screen

CBC Trunk Group Usage Allocation screen, see 

ISDN Trunk Group screen

CDR, see Call Detail Recording
CentreVu IP Agent

,

1120

CentreVu IP agent

,

52

channel allocation for wideband switching

,

422

characters used in data call setup

,

393

charge displays for call charge 

information

,

1196

check in button

,

65

check in/check out status

,

1346

check out button

,

65

chime codes

,

380

chime paging

setting up

,

378

chime paging over loudspeakers

fixing problems

,

381

Circuit Pack

screen, see DEFINITY ECS Administration for 

Network Connectivity

circuit pack configuration

,

17

circular hunt group

,

1369

Class of Restriction (COR)

,

22

changing

,

174

Changing COR by FAC

,

23

commands

,

1047

description

,

1304

fully restricted service restrictions

,

1306

inward restrictions

,

1305

manual terminating line restrictions

,

1305

origination restrictions

,

1305

outward restrictions

,

1305

public restrictions

,

1305

screen

,

520

security measures

,

1578

terminal and trunk restrictions

,

1306

termination restrictions

,

1306

toll and TAC toll restrictions

,

1306

Class of Service (COS)

,

24

commands

,

1047

screen

,

532

security measures

,

1578

CO trunks

adding

,

340

description

,

1565

Code Calling IDs

commands

,

1048

screen

,

535

collecting information about calls

,

439

combined conversion modems

,

1433

Command Permission Categories

commands

,

1048

DS1 trunks

,

354

screen

,

536

Command Permission Categories—Restricted 

Object List screen, see Command Permission 
Categories screen

command permissions, setting

,

5

common-channel signaling (CCS)

,

1320

condition codes

for CDR

,

1256

override matrix for CDR

,

1259

conference

,

1309

Console Parameters

commands

,

1048

screen

,

540

setting

,

105

Console Parameters — Default Attendant Group, 

see Console Parameters screen

console permissions

,

533

consult button

,

66

consult, Call Coverage

,

1208

control malicious call trace button

,

73

conventions used in this book

,

xix

CONVERSANT phones, see DEFINITY ECS 

Guide to ACD Call Centers

copying announcements

,

370

COR, see Class of Restriction (COR)
Country Options System Parameters

screen

,

918

country protocol options

,

1297

coverage

callback

,

66

message retrieval

,

66

options, assigning

,

291

user options

,

1208

Coverage Answer Group

,

1208

adding

,

126

commands

,

1048

determining extensions having call forward-

ing activated

,

128

screen

,

550

Coverage Callback, Call Coverage

,

1208

Coverage Incoming Call Identification (ICI)

Call Coverage

,

1209

Coverage of Calls Redirected Off Net 

(CCRON)

,

1279

telecommuting

,

285