Lucent Technologies 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing multimedia calling
226
Multimedia Applications Server Interface
9
!
CAUTION:
DO NOT ADMINISTER the following features! The following features are not
supported for use over the MASI link, and Lucent Technologies cannot be responsible
for the results if you attempt to administer them.
supported for use over the MASI link, and Lucent Technologies cannot be responsible
for the results if you attempt to administer them.
Unsupported Call Center features
■
ASAI — You must not administer a MASI terminal in an ASAI domain.
MASI terminals and MMCX trunks are not monitored by ASAI. It may be
possible for a MASI terminal to place a call to a DEFINITY station that is
part of an ASAI domain. ASAI will not be blocked from controlling this
call, but there may be unpredictable results. The same is true for calls
originating from an ASAI domain terminating at MASI terminals, and for
ASAI-monitored hunt groups that contain MASI terminals.
MASI terminals and MMCX trunks are not monitored by ASAI. It may be
possible for a MASI terminal to place a call to a DEFINITY station that is
part of an ASAI domain. ASAI will not be blocked from controlling this
call, but there may be unpredictable results. The same is true for calls
originating from an ASAI domain terminating at MASI terminals, and for
ASAI-monitored hunt groups that contain MASI terminals.
■
Automatic Call Distribution — You must not include a MASI terminal
extension as part of an ACD hunt group. You must not mix MASI
administration with anything related to ACD, including Outbound Call
Management and PASTE.
extension as part of an ACD hunt group. You must not mix MASI
administration with anything related to ACD, including Outbound Call
Management and PASTE.
■
Call Vectoring — You must not include MASI terminal extensions in any
step of a vector.
step of a vector.
Unsupported Basic features
■
Bridged Call Appearances — You must not administer a bridged
appearance that involves a MASI terminal.
appearance that involves a MASI terminal.
■
Call Coverage — You must not administer a MASI terminal in a
DEFINITY station’s coverage path.
DEFINITY station’s coverage path.
■
Call Forwarding — You must not forward a DEFINITY station to a MASI
terminal.
terminal.
■
Call Pickup — You must not administer a MASI terminal as part of a
pickup group.
pickup group.
■
Intercom — You must not administer MASI terminals as members of any
type of intercom group.
type of intercom group.
■
Manual Message Waiting — You must not administer a manual message
waiting button (man-msg-wt) with a MASI terminal as the referenced
extension.
waiting button (man-msg-wt) with a MASI terminal as the referenced
extension.
■
Manual Signaling — You must not administer a manual signaling button
(signal) with a MASI terminal as the referenced extension.
(signal) with a MASI terminal as the referenced extension.
■
Night Service — You must not administer a MASI terminal as a night
service destination.
service destination.