Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Contents 

v

 

■

Changing the display language

112

■

Setting up directory buttons

115

■

Setting up basic call coverage

117

■

Setting up advanced call coverage

121

■

Setting up call forwarding

127

■

Setting up night service

132

■

Adding call pickup

146

■

Managing hunt groups

152

■

Managing vectors and VDNs

157

■

Understanding Automatic Call Distribution

169

■

Assigning a terminating extension group

170

■

World class routing

173

■

Managing calling privileges

174

■

Assigning ARS FAC

174

■

Displaying ARS analysis information

175

■

Understanding ARS analysis

175

■

Setting up multiple locations

182

■

Routing with multiple locations

184

■

Modifying call routing

186

■

Overriding call restrictions

190

■

Defining ARS Partitions

191

■

Setting up time of day routing

194

■

Setting up shortcut dialing

196

■

Multimedia Applications Server Interface

201

■

Multimedia Call Handling

230

■

Understanding the multimedia complex

249

■

Enhanced Mode MM complex

263

■

Configuring DEFINITY ECS for telecommuting

285

■

Setting up Personal Station Access

287

■

Creating a station security code

290