Lucent Technologies 8.2 User Manual

Issue 1

April 2000

Introduction to the DEFINITY system 

26

Administering treatment for denied calls 

2. In the Local Coverage Subsequent Redirection/CFWD No Answer Interval 

field, type 

3. Press 

ENTER

 to save your changes.

Each phone in a Call Coverage path now rings twice before the call routes 
to the next coverage point. The Local Cvg Subsequent Redirection/CFWD 
No Ans Interval field also controls the number of rings before the call is 
forwarded when you use Call Forwarding for busy/don’t answer calls. This 
applies only to calls covered or forwarded to local extensions. Use Off-Net 
to set the number of rings for calls forwarded to public network extensions. 

You can administer your system to reroute denied calls to an announcement, the 
attendant, or to another extension. Intercept Treatment provides an intercept tone 
or a recorded announcement or routes the call to an attendant for assistance when 
calls cannot be completed or when use of a feature is denied.

In this example, we want all outward restricted call attempts to route to an 
announcement, and incoming calls that are denied to route to the attendant. 

1. Add an announcement on extension 2040, and name the announcement 

. 

Refer to 

‘‘Adding announcement extensions’’ on page 367

 and 

‘‘Recording 

announcements’’ on page 368

 for more information. 

                                                                 Page 1 of 2

SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING

CALL COVERAGE/FORWARDING PARAMETERS

 

Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 2

 

Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): 2

 

Coverage - Caller Response Interval (seconds): 4

COVERAGE

Keep Held SBA At Coverage Point? y

External Coverage Treatment For Transferred Incoming Calls? n

FORWARDING

Call Forward Override? n

       Coverage After Forwarding? y