Lucent Technologies 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
550
Coverage Answer Group
17
Coverage Answer Group
This screen establishes Call Coverage Answer Groups.
An answer group contains up to eight members who act as a coverage point for
another user. For example, if several secretaries are responsible for answering a
department’s redirected calls, all the secretaries could be assigned to an answer
group. The answer group is assigned a group number, and that group number
appears in the department’s coverage path. All phones in an answer group ring
(alert) simultaneously. Any member of the group can answer the call.
another user. For example, if several secretaries are responsible for answering a
department’s redirected calls, all the secretaries could be assigned to an answer
group. The answer group is assigned a group number, and that group number
appears in the department’s coverage path. All phones in an answer group ring
(alert) simultaneously. Any member of the group can answer the call.
Each coverage answer group is identified by a number from 1 through the
maximum number allowed by your system configuration (refer to DEFINITY ECS
System Description). The members of the group are identified by their extension
number. Any phone, including those administered without hardware (X-ported
(but not attendants) can be assigned to a coverage answer group. Note that
members whose extensions are X-ported will not be alerted.
maximum number allowed by your system configuration (refer to DEFINITY ECS
System Description). The members of the group are identified by their extension
number. Any phone, including those administered without hardware (X-ported
(but not attendants) can be assigned to a coverage answer group. Note that
members whose extensions are X-ported will not be alerted.
Field descriptions for page 1
Screen 61.
Coverage Answer Group
Group Number
A display-only field when the screen is accessed using an administration
command such as
command such as
add
or
change
.
change coverage answer-group 3
Page 1 of 1
COVERAGE ANSWER GROUP
Group Number: 3___
Group Name: COVERAGE_GROUP_
Group Name: COVERAGE_GROUP_
GROUP MEMBER ASSIGNMENTS
Ext Name
Ext
Name
1: ____ ___________________________ 5: ____
___________________________
2: ____ ___________________________ 6: ____
___________________________
3: ____ ___________________________ 7: ____
___________________________
4: ____ ___________________________ 8: ____
___________________________