Lucent Technologies 8.2 User Manual
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
706
Hunt Group
17
Screen 104.
Hunt Group screen when Vector is n and Queue is y
Screen 105.
Hunt Group screen when Queue and Vector are y
Skill
Only appears if, on the System-Parameters Customer-Options screen, the Expert
Agent Selection field is
Agent Selection field is
y
.
If this field is
y
, then the Group Type field must be
ucd
or
ead
.
Valid entries
Usage
y/n
Enter
y
if this hunt group is to be an EAS skill.
change hunt-group x Page 2 of X
HUNT GROUP
HUNT GROUP
Skill?
Acceptable Service Level (sec): ___
AAS? _
Measured: ______
Supervisor Extension: ____
Controlling Adjunct: ____
Redirect on No Answer (rings): ___
Redirect to VDN: _____
Forced Entry of Stroke Counts or Call Work Codes? _
change hunt-group x Page 2 of X
HUNT GROUP
HUNT GROUP
Skill?
Acceptable Service Level (sec): ___
AAS? _
Measured: internal
Supervisor Extension: ____
Controlling Adjunct: ____
Redirect on No Answer (rings): ___
Redirect to VDN: _____
Forced Entry of Stroke Counts or Call Work Codes? _