Lucent Technologies Release 7 User Manual

Page of 2657
DEFINITY Enterprise Communications Server Release 7 
Maintenance for R7r  
555-230-126  
Issue 4
June 1999
Alarms, Errors, and Troubleshooting 
5-69
Troubleshooting ISDN-PRI Endpoints (Wideband) 
5
Troubleshooting ISDN-PRI Endpoints 
(Wideband)
The following flow chart defines a layered approach when troubleshooting PRI 
endpoint problems. Because problems at lower layers affect upper layers, layers 
are investigated from low to high. In this procedure, the DS1 facility is layer 1, the 
TN1655 Packet Interface is layer 2, and the PRI endpoint ports are layer 3.
The troubleshooting procedure described here is limited to diagnosing faults 
between the switch and the line-side PRI terminal adapter or ISDN-PRI endpoint 
equipment. Problems encountered on the network-side of a wideband 
connection or problems with end-to-end equipment compatibility are beyond the 
scope of this section.