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Dimension One Spas 01513-192 User Manual

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Aquatic Fitness System 
2005 Owner’s Manual 
 
 
 
39
 
Troubleshooting Guide 
Heating System 
Symptom 
Problem 
Corrective Action 
1. 
Temperature setting is too low 
1. 
Turn up the thermostat 
2. Dirty 
filter 
2. Clean 
filter 
Does not heat 
3.  Flow switch out of adjustment 
3.  Call for service 
1. 
Temperature setting is to high 
1. 
Turn down the thermostat 
Too hot 
2.  High limit tripped 
2.  Call for service 
Flashing temperature of 34°F or 
134°F appears on the display 
Possible temperature sensor failure 
Call for service 
Electrical System 
Symptom 
Problem 
Corrective Action 
Will not turn on – in any mode 
No power 
Check circuit breaker and/or GFCI 
Turns on by itself 
Normal automatic daily power 
filtration, or anti-freeze cycle 
No action required 
Light is out 
Burned out bulb 
Replace bulb 
1. 
Automatic 30-minute timer has 
shut pump off 
1. 
Push JETS pad again to start 
another 30-minute cycle 
Pump shuts down unexpectedly 
while in use 
2.  Motor over-heated and 
automatic protective device 
has shut down pump(s) 
2.  If pump(s) will not restart when 
JETS pad is pushed, call for 
service 
 
Make sure that the equipment 
panel vent area is not blocked. 
Vent blockage can cause 
serious damage to your 
equipment. 
1. Check 
water 
level 
2. Clean 
filter 
If problem persists: 
1. 
Turn off power 
2. Restart 
the 
system 
If problem persists: 
 3 flashing LEDs appear on the 
Top Side Control 
Possible sensor errors 
Call for service 
Water System 
Symptom 
Problem 
Corrective Action 
Pulsating jets 
Water level too low 
Fill with water to 1” to 2” (2 to 5 
centimeters) above the bottom of 
the tile line 
1. HydroTherapy 
Jets 
closed 
1. Open 
Jets 
2.  Diverter Valve turned 
2.  Turn the Diverter Valve 
clockwise or counter 
clockwise  
3. Dirty 
Filter 
3. Clean 
Filter 
4.  Air lock 
4.  Loosen pump union to allow air 
to escape 
No Jet Action, or action is poor 
5.  Gate valve closed 
5.  Open gate valve 
1. Check 
TA/pH 
2. Test 
and 
adjust 
The water is cloudy or has a smell 
The water has a chemical 
imbalance. 
3.  Change Water if necessary