Jacuzzi HE97000 User Manual

Page of 90
Comfort Whirlpool Bath
Installation and Operation 
www.jacuzzi.com
 
Page 35
English
Warranty
WARRANTY COVERAGE
Jacuzzi Luxury Bath (the “Company”) offers the following expressed limited lifetime warranty to the original purchaser of any 
Jacuzzi® Luxury Bath products provided in the Company’s 
Comfort, Comfort Plus, Pure Air®, Pure Air® II, and Luxury™ 
collections ("Bath") who purchases the Bath for personal or single family residential use (“User”): The Company will repair 
or replace, at its sole option, the Bath or its equipment in accordance with the following terms and conditions. This warranty 
does not apply to non-branded Bath products manufactured by the Company.
LIFETIME WARRANTY ON BATHS
The Company extends to the User of the Bath a non-transferable limited lifetime warranty that the shell will maintain its 
structural integrity and configuration and be free of water loss due to a defect in the bathtub shell. This warranty covers 
only the bathtub shell and the manufacturer installed pump, jets, controls, and blower against defects in material or 
workmanship. This warranty does not apply to any display models or to any options or accessories which are covered under 
our limited ninety (90) day warranty set forth below. Warranty coverage begins on the date the unit was originally purchased 
by the User and upon receipt by the Company of a completely filled out Warranty Registration Card as described below. 
2 YEAR LABOR WARRANTY FOR ALL FACTORY INSTALLED COMPONENTS
Our limited labor warranty is for a period of two (2) years from the date the unit was originally purchased by the User, but 
not more than Three (3) Years from date of manufacture. All factory installed components (e.g., pump, motor, blower, and 
plumbing) are covered under our labor warranty against failure due to defects in materials and workmanship.
NINETY DAY (PARTS ONLY) LIMITED WARRANTY ON OPTIONS AND ACCESSORIES
Our limited warranty on options and accessories is for ninety (90) days for parts only. Our warranty covers options and 
accessories manufactured (e.g., drains fill spout kits, trim kits, skirts, video monitors, plasma television screens, CD 
and MP3 players and other music and video devices and optional heaters) against defects in material or workmanship. 
Warranty coverage begins on the date the option or accessory was originally purchased by the User. These items may be 
covered by a manufacturer's warranty which may have a longer duration than this limited warranty. Please confirm with the 
manufacturer the duration of the appropriate warranty for Options and Accessories. 
WARRANTY LIMITATIONS
Our limited warranty does not cover defects, damage, or failure caused by the common carrier, installer, user, or other 
persons, pets, or rodents, or resulting from, without limitation, any of the following: careless handling (lifting unit by 
plumbing, abrading finish, etc.) including its own negligence; modification of any type for any reason (including modification 
to meet local codes); improper installation (including installation not in accordance with instructions and specifications 
provided with the unit); connections supplied by the installer of the equipment; improper voltage supply or unauthorized 
electrical modification; misuse; incorrect operation, or lack of proper routine maintenance; operation of the unit without 
specified minimum amount of water or at inappropriate water temperature; use of abrasive or improper cleaners; or acts of 
God, such as lightning, floods, earthquakes, etc. 
In addition, THE COMPANY WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or 
losses arising from any cause (e.g., water damage to carpet, ceiling, tiles, marble, loss of use, etc.) including its own 
negligence; damages to, respecting, or resulting from: plated parts when pool and/or spa chemicals are used in the unit or 
hard water conditions; optional bath equipment not manufactured by the Company but supplied by Dealer, installer or the 
Company; the unit's prior usage as an operational display; or defects that should have been discovered before installation. 
This limited warranty does not include: labor, transportation, or other costs incurred in the removal and/or reinstallation of 
the original unit and/or installation of a replacement unit; any costs relating to obtaining access for repair; or loss of use 
damage, including loss of sales, profit or business advantage of any kind under any circumstances. Bath units are excluded 
from any warranty coverage if any addition, deletion, or modification of any kind whatsoever has been made to the unit (or 
to any component). Warranty coverage is provided in the United States of America and Canada only.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED 
ALTOGETHER OR TO THE FULLEST ExTENT ALLOWED BY LAW. 
NOTICE: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 
There are no warranties applicable to Jacuzzi Luxury Bath products except as expressly stated herein or as implied by 
applicable state and federal laws. The Company will not be responsible for any statements or representations made in 
any form that go beyond, are broader than or are inconsistent with any authorized literature or specifications furnished by 
the Company. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of 
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Limited Lifetime Warranty on Jacuzzi Luxury Branded Baths for the Comfort, Comfort Plus, 
Pure Air
®
, Luxury, Salon™ Spa, and Pure Air
®
 II Collections
Luxury Bath by Jacuzzi®
HE97000