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Datalogic Scanning 1000 User Manual

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TROUBLESHOOTING 
43
 
5 
TROUBLESHOOTING GUIDE 
Problem Suggestion 
One Shot or Phase Mode: 
no image is displayed in 
Visiset™ Calibration Tool 
window while your trigger  
source is working. 
• 
In the Operating Mode folder check the settings 
of Phase-ON, Acquisition Trigger and Phase-
OFF parameters. 
• 
In Digital I/O folder set the echo of Phase or 
Acquisition Trigger on a reader output (if it is 
available) and in Run Mode check if the reader 
correctly receives your trigger and repeats it on 
the output. If this doesn't happen, check the 
Trigger source cabling. 
• 
In the Digital I/O folder check the 
EXTERNAL TRIGGER\Debouncing parameter 
setting. 
• 
Is the Phase frequency lower than the maximum 
frame rate? 
One Shot or Phase Mode 
using the External 
Trigger input: 
the ”TRIG” LED is not 
blinking while the External 
Trigger is switching. 
• 
Check if you are referring to the 25-pin 
connector or to the C-BOX 100 spring clamp 
connectors. 
• 
Is the sensor connected to the EXT TRIG input? 
• 
Is power supplied to the photo sensor? 
• 
For NPN configuration, is power supplied to one 
of the two EXT TRIG signals (A or B)? 
• 
For PNP configuration, is one of the two EXT 
TRIG signals grounded (A or B)? 
• 
Are the photo sensor LEDS (if any) working 
correctly? 
• 
Is the sensor/reflector system aligned (if 
present)? 
One Shot mode using the 
External Trigger input: 
the ”TRIG" LED is correctly 
blinking but no image is 
displayed in VisiSet™ 
Calibration Tool window. 
• 
In the Operating Mode folder check the 
Acquisition Trigger parameter setting. 
• 
In the Digital I/O folder check the 
EXTERNAL TRIGGER\Debouncing parameter 
setting. 
Phase Mode using the 
External Trigger input: 
the ”TRIG" LED is correctly 
blinking but no image is 
displayed in VisiSet™ 
Calibration Tool window. 
• 
In the Operating Mode folder check the settings 
of Phase-ON, Acquisition Trigger and Phase-
OFF parameters. 
• 
In the Digital I/O folder check the 
EXTERNAL TRIGGER\Debouncing parameter 
setting. 
• 
Is the Phase frequency lower than the maximum 
frame rate?