Lexmark X560 User Manual
Lexmark™ X560
Clearing Jams Guide
Avoiding and clearing
jams
Avoiding jams
The following hints can help you avoid jams:
•
Use only recommended paper or specialty media.
For more information, see the Card Stock & Label Guide
For more information, see the Card Stock & Label Guide
available on the Lexmark Web site at
•
Do not load too much paper. Make sure the stack height does
not exceed the indicated maximum height.
•
Do not load wrinkled, creased, damp, or curled paper.
•
Flex, fan, and straighten paper before loading it.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same stack.
•
Store the paper in an appropriate environment.
•
Do not remove trays while the printer is printing.
•
Push all trays in firmly after loading paper.
•
Make sure the guides in the trays are properly positioned, and
are not pressing too tightly against the paper.
•
Make sure all printer cables are attached correctly. For more
information, see the setup documentation.
Understanding jam messages
and locations
Open doors and covers, and remove trays to access jam locations.
The illustration shows possible jam locations. To resolve any jam
message, you must clear all paper from the paper path.
Jam message
Area name
1
Jam at Exit
Open Door A
Open Door A
Fuser top
2
Jam at Reg. Roll
Open Door A
Open Door A
Fuser bottom
3
Jam at Duplexer
Open Door A
Lift Belt Unit
Open Door A
Lift Belt Unit
Optional duplex unit
4
Jam at Tray 3
Open Tray 3
Open Door A
Open Tray 3
Open Door A
Optional 550-sheet tray
(Tray 3)
5
Jam at Tray 2
Open Tray 2
Open Door A
Open Tray 2
Open Door A
Standard tray (Tray 2)
6
Jam at Tray 1
Check Tray 1
Open Door A
Check Tray 1
Open Door A
Multipurpose Feeder (Tray 1)
Jam message
Area name
7
Jam at Scanner
Open ADF Cover R
and Remove Paper
Turn the Green Dial
to Remove Paper
Open ADF Cover R
and Remove Paper
Turn the Green Dial
to Remove Paper
ADF tray
Clearing Tray 1 (MPT) jams
If the paper did not feed from the multipurpose feeder
correctly, Jam at Tray 1 appears.
1
Pull the jammed paper out of the multipurpose feeder tray,
and then remove any remaining paper from the tray.
2
Push the release button, and gently lower the front door.
CAUTION—HOT SURFACE: To reduce the risk of injury
from a hot component, allow the surface to cool before
touching it.
1