Lexmark E234 User Manual

Page of 123
 
Troubleshooting
112
General problems
Problem / Question
Solution / Answer
What do the blinking 
lights mean?
 for information about 
what each light pattern means.
Why am I missing 
characters when I print 
on envelopes?
If you see voids (missing characters) when printing envelopes, check your printer 
driver settings to make sure you selected Envelope from the Paper Type menu. 
If Envelope is already selected, try changing the texture setting to a rougher setting. 
Sometimes toner does not adhere well to smooth-textured envelopes. From your 
printer driver, select Custom 6-Rough Env from the Paper Type menu.
To change Custom 6 back to its default settings for Paper Type, Paper Texture, and 
Paper Weight, use the Local Printer Setup Utility on the drivers CD that shipped with 
your printer. If you already installed the printer drivers and utilities, skip to step 7.
Insert the drivers CD into your computer.
Click Printer Software.
Click Agree.
Select Local Printer Install, and then click Next.
Select your printer and port, and make sure Local Printer Setup Utility is 
checked.
Click Finish.
The Utility will be installed on your computer under Program Files (unless you 
chose a different directory).
Open the Local Printer Setup Utility.
From the Paper Menu, scroll through the menu items until you see the Custom 
menu setting.
Click Custom.
10 Scroll down to Custom 6 Paper Type.
11 Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper 
weight, and rough for the Custom 6 paper texture. 
12 From the toolbar, click Actions.
13 Click Apply to save the changes you made.
14 Click File
Æ
 Exit to close the Local Printer Setup Utility.
How do I clear a paper 
jam?
 for information about clearing jams.
The toner low light 
sequence is on, but I 
don’t have another 
cartridge to put in yet. 
Can I still print with the 
low cartridge?
Yes, you can still print. To extend the life of you toner cartridge somewhat, remove 
the cartridge, rotate it in all directions to distribute the toner, then insert it back into 
the printer.
When the toner low light sequence is first displayed, you should still be able to print 
approximately 1200 pages, based on approximately 5% coverage of pages.
The printer seems to 
print slower when using 
the manual feeder.
This is normal. The printer sometimes prints at a slightly slower speed when feeding 
print media from the manual feeder.