HP (Hewlett-Packard) 4200 series User Manual

Page of 166
hp officejet 4200 series
chapter 13
144
tr
oubl
eshooting
My HP Officejet does 
not power on
The HP Officejet may not be properly connected to a power 
supply.
Make sure the connection from the power outlet to the 
HP Officejet is firmly connected. Plug the power cord into 
a grounded power outlet, surge protector, or power 
strip.and wait a few seconds for the HP Officejet to power 
on
If the HP Officejet is plugged in to a power strip, make 
sure the strip is turned on.
Test the power outlet to make sure it is working.
If you plugged the HP Officejet into a switched outlet, 
make sure the switch is on.
The HP Officejet might not respond if you press the On button 
too quickly. Press the On button once slowly.
If the HP Officejet still does not turn on, it might have a 
mechanical failure. Unplug the HP Officejet from the power 
outlet and contact HP. 
The HP Officejet does 
not print satisfactorily
First check to see whether the print cartridge is out of ink. To do this, 
see 
However, before you do this, check the print cartridge to make sure 
you have properly removed its packaging. Being careful not to touch 
the gold-colored contacts or ink nozzles, make sure you have gently 
pulled the pink tab to remove the plastic tape.
If you determine that you need to replace a print cartridge see 
.
I received a message 
on the front panel 
display about a paper 
jam or a blocked 
carriage
If either a paper jam or blocked carriage error message appears 
in the front panel display there might be some packing material 
inside the HP Officejet. Lift open the print-carriage access door to 
expose the print cartridges and remove any packing material or 
other items that do not belong there.
problem
possible cause and solution