HP (Hewlett-Packard) 2405 (Q3086A) User Manual

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hp psc 2400 series
chapter 15
144
tr
oubl
eshooting
additional installation troubleshooting help
You might want to refer to the Read Me file for more information on possible 
installation problems. On Windows, you can access the Read Me file from the 
Start button on the task bar; select 
Programs
Hewlett-Packard
hp psc 
2400 series
View the Readme File
. In Macintosh OS 9 or OS X, you can access 
the readme file by double-clicking the icon located in the top-level folder of the 
HP PSC software CD-ROM.
The readme file provides more information, including:
Using the reinstall utility after a failed installation to return your computer 
to a state that will allow the HP PSC to be reinstalled.
Using the reinstall utility in Windows 98 to recover from a Composite USB 
System Driver missing.
This error might occur if the hardware is installed prior to installing the 
software. After running the reinstall utility, reboot your PC, and install the 
HP PSC software before connecting the HP PSC to your computer.
You can also find more information on the HP website at:
www.hp.com/support
fax setup troubleshooting
Use this section to solve any problems you might encounter while setting up your 
HP PSC for faxing.
For information on how to set up your HP PSC for faxing, se
My USB cable is not 
connected
Connecting your computer to your HP PSC with a USB cable is 
straightforward. Simply plug one end of the USB cable into the back 
of your computer and the other into the back of the HP PSC. You can 
connect to any USB port on the back of your computer.
Note:
AppleTalk is not supported.
problem
possible cause and solution