Kodak 9.1 User Manual

124

Too much paper curl 
after printing

• If you are printing pictures or documents with large areas of image content, try 

increasing the top and bottom margins when printing in portrait mode or the left 
and right margins when printing in landscape mode. Start with a 1-inch margin on 
top and bottom and a 0.25-in. (0.62-cm) margin on the sides. The larger the 
margin, the less potential there is for curl.

• Print on a higher weight paper, such as 24 lb (90 gsm) paper or use KODAK 

Ultimate Paper.

• Apply a border rather than printing in a borderless mode.

• If the paper is not stacking properly in the output tray, remove the pages as they 

exit.

Print quality 

• For best results, use KODAK Paper or a paper with the COLORLOK Technology logo 

on the package.

• Make sure the paper is loaded correctly (see 

).

• Clean the printhead:

– Press  .

– Touch , 

then 

touch 

Maintenance.

– Touch 

Clean Printhead.

• Calibrate the printer:

– Press  .

– Touch , 

then 

touch 

Maintenance.

– Touch 

Calibrate Printer.

For more information, go to 

www.kodak.com/go/hero9_1support

, then type the 

problem in the search field.

Paper jam

• Check for paper behind the duplexer in the cleanout area.

• Make sure the paper in the tray is free of tears or creases.

• Make sure you do not overload the paper tray.

• For more information, go to 

, then type 

jam in 

the search field.

Error codes/messages 
or other problems you 
cannot resolve

• Go  to 

www.kodak.com/go/hero9_1support

, then type your error code or message.

www.kodak.com/go/contact

), have the following 

information available:

• Kodak Service Number (located inside the printer when you open the access door)

• Printer model number (located on the control panel)

• Computer model, operating system, and version of Home Center Software

• Exact wording of any error message(s) and the error code