Kodak ESP 7 User Manual

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Kodak ESP 7 Printer User Guide
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When you contact Kodak Customer Support for All-in-One printer assistance, the service 
representative may ask you for some background information, as well as information about 
your specific issue. If you can have ready access to it, it may save you time.
Useful for the Kodak service technician: 
Kodak Service Number (located inside or on the outside of the printer)
Printer model number (located on back of the printer)
Control panel error message, if any
Computer model and operating system 
Computer processor type and speed (MHz)
 Amount of computer memory (RAM) and free hard disk space  
 
Exact Home Center error message received, if applicable
Windows PC only:
 
Exact printer error message received in the printer status monitor
Version of Kodak Home Center software. (From the Home Center Help panel, click 
the Info 
 button to view the About box) 
B
If you need to call 
Customer Support