Panasonic KX-FL541 User Manual

Page of 82
8. Help
54
For Fax Advantage assistance, call 1-800-435-7329.
L
Try copying the document. If the copied 
image is clear, there may be something 
wrong with the other party’s machine.
The other party complains that smudges or 
black lines appear on their received 
document.
L
The glass or rollers are dirty with correction 
fluid, etc. Clean them (page 61). Please do 
not insert the document before correction 
fluid has dried completely.
8.3.4 Fax – receiving
I cannot receive documents.
L
When you have a single telephone line and 
subscribe to a voice mail service, you must 
also subscribe to a Distinctive Ring service 
(page 42).
L
The telephone line cord is connected to the 
EXT jack on the unit. Connect to the LINE 
jack (page 15).
I cannot receive documents automatically.
L
The receiving mode is set to TEL mode. Set 
to FAX ONLY mode by pressing {AUTO 
ANSWER
}.
L
The time taken to answer the call is too long. 
Decrease the number of rings in feature #06 
(page 47).
The display shows “
CONNECTING.....”, but 
faxes are not received.
L
The incoming call is not a fax. Change the 
receiving mode to TEL mode by pressing 
{
AUTO ANSWER}.
A blank sheet is ejected.
L
The other party placed the document in their 
fax machine the wrong way. Check with the 
other party.
A white line or a smudge appears on your 
recording paper.
L
The glass or rollers are dirty with correction 
fluid, etc. Clean them (page 61). Please do 
not insert the document before correction 
fluid has dried completely.
The printing quality is poor.
L
The other party sent a faint document. Ask 
them to send a clearer copy of the document.
L
Some paper has instructions recommending 
which side to print on. Try turning the paper 
over.
L
You may have used paper with a cotton 
and/or fiber content that is over 20%, such as 
letterhead or resume paper.
L
The remaining toner is low. Replace the toner 
cartridge (page 56).
L
We recommend you replace the drum unit 
every fourth time you replace the toner 
cartridge (page 56). To check the drum life 
and quality, please print the printer test list 
(page 66).
L
The toner save mode is ON (feature #79, 
page 49).
The other party complains that they cannot 
send a document.
L
The memory is full of received documents 
due to a lack of recording paper or a 
recording paper jam. Install paper (page 13) 
or clear the jammed paper (page 58).
L
The unit is not in FAX ONLY mode. Press 
{
AUTO ANSWER} repeatedly to turn ON the 
AUTO ANSWER light.
I cannot select the desired receiving mode.
L
If you want to set FAX ONLY mode:
press {AUTO ANSWER} repeatedly to 
turn ON the AUTO ANSWER light.
L
If you want to set TEL mode:
press {AUTO ANSWER} repeatedly to 
turn OFF the AUTO ANSWER light.
L
The Distinctive Ring of feature #31 is 
activated (page 42).
8.3.5 Copying
The unit will not make a copy.
L
You cannot make a copy during 
programming. Make the copy after 
programming.
A black line, a white line or smudge appears 
on the copied document.
L
The glass or rollers are dirty with correction 
fluid, etc. Clean them (page 61). Please do 
not insert the document before correction 
fluid has dried completely.
The printing quality is poor.
L
Some paper has instructions recommending 
which side to print on. Try turning the paper 
over.
A B C
Original
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FL541.book  Page 54  Wednesday, August 27, 2003  7:07 PM