Toshiba DP-1810 User Manual

Page of 110
Before Calling Service Technician    91
Toner-related items
Original/Copy paper-related items
Even when the equipment is 
connected with a PC by a 
USB cable, the equipment is 
not recognized.
This cable is not certified 
according to the USB2.0 Hi-
Speed.
Use a USB2.0 Hi-Speed certified cable.
The equipment is connected 
with a PC via a USB hub.
When the equipment is connected with a 
PC via a USB hub, the equipment may 
not be recognized. Connect it with a PC 
directly by a USB cable.
Printing, scanning or device 
setup cannot be performed 
from a PC connected with a 
USB cable.
The operation on the left is 
performed in the super sleep 
mode.
Turn the power of the equipment OFF and 
then back ON, and perform it again.
If this equipment is connected to your PC 
with a USB cable, change the setting so 
that it does not enter the super sleep 
mode.
Phenomenon
Usual cause
Countermeasure
Phenomenon
Usual cause
Countermeasure
The toner lamp is lit.
There is only a little toners 
remaining in the toner car-
tridge.
There is still some toner in the toner car-
tridge. Do not replace the toner cartridge 
until the toner lamp starts blinking.
The toner cartridge is not 
installed. Or it is not installed 
correctly.
Install the toner cartridge correctly.
A toner cartridge not recom-
mended by TOSHIBA is 
being used.
If you are using a toner cartridge other 
than the one we recommend, the equip-
ment may not be able to detect whether it 
is installed or not.
The toner lamp is blinking.
The toner in the toner 
cartridge has run out.
Replace the toner cartridge with a new 
one.
A toner cartridge not recom-
mended by TOSHIBA is 
being used.
If you are using a toner cartridge other 
than the one we recommend, the equip-
ment may not be able to detect whether it 
is installed or not.
The toner lamp does not light 
even when the toner has 
almost run out.
A toner cartridge not recom-
mended by TOSHIBA is 
being used.
The equipment does not 
become ready for copying 
after the toner cartridge is 
inserted.
The toner cartridge inserted 
is not usable for this equip-
ment.
Check the product name of the toner car-
tridge. If you can see “T-1810”, this car-
tridge is usable.
Phenomenon
Usual cause
Countermeasure
An original jams.
An original not acceptable for 
the equipment is being used.
Check if the original is acceptable for the 
equipment.