Kingston Technology 4000 User Manual

Page of 27
 
 
 
 
Document No.  48000127-001.A04 
DataTraveler
®
 4000 
Page 24 of 27 
 
Help and Troubleshooting 
 
Device Lockout 
 
The DT4000 includes a security feature that prevents unauthorized access to the data partition 
once a maximum number of consecutive failed login attempts (MaxNoA for short) has been 
made; the default “out-of-box” configuration has a pre-configured value of 10 (no. of attempts.) 
 
The ‘lock-out’ counter tracks each failed login and gets reset one of two ways: 1) A successful 
login prior to reaching MaxNoA or 2) reaching MaxNoA and performing a device format.* 
 
If an incorrect password is entered, an error 
message will appear just below the ‘Hint’ field, 
indicating a login failure.  
See Figure 10.1.
 
 
If and when a 7
th
 failed attempt is made, you will 
see an additional error message indicating you 
have 3 attempts left before reaching MaxNoA 
(which is set to 10 by default.)  See 
Figure 10.2
 
After a 10
th
 failed login attempt, the DT4000 will 
permanently block the data partition and require 
a device format prior to next use.  This means 
that all data stored on the DT4000 will be lost 
and you will need to create a new password. 
 
 
Figure 10.1 – Login Failure 
 
 
This security measure limits someone (who 
does not have your password) from attempting 
countless login attempts and gaining access to 
your sensitive data. 
 
If you are the owner of the DT4000 and have 
forgotten your password, the same security 
measures will be enforced, including a device 
format.* 
 
For more on this feature, see ‘Forgot Password’ 
on page 25. 
 
 
 
Figure 10.2 – 7
th
 Login Failure 
 
 
 
*Note: A device format will erase ALL of the information stored on the DT4000’s secure data partition.