Samsung SF-3100 User Manual

Page of 111
Care and Maintenance
7-15
Chapter 7
Print Quality Problems
Paper Feeding Problems
Problem
Solution
Light or blurred characters.
Check ‘Ink Level View’ as described on page 7-10. If the printer 
cartridge has completely run out, ‘INK LOW’ is displayed. 
Install a new print cartridge, see “Replacing the Print Cartridge” 
on page 7-4. Mak
e sure the Print Cartridge is installed correctly. 
Clean the print cartridge, see “Cleaning the Printhead” on page 
7-9. 
Smudged or dark characters.
Make sure the paper is straight and unwrinkled. Let ink dry 
before handling the paper. Clean the Print Cartridge. (See 
“Cleaning the Printhead” on page 7-9.)  
Characters with white lines.
Improperly formed or misaligned 
characters.
Abnormal black horizontal lines
Problem
Solution
Paper is jammed during printing.
Clear paper jam and press Start/Enter. 
Paper sticks together.
You can load up to 100 sheets in the ASF(Automatic Sheet 
Feeder). Check if you overloaded. Humid conditions may 
cause some paper to stick together. 
Paper fails to feed.
Remove any obstructions inside the printer.
Multiple sheets of paper feed. 
When loading paper, do not force the paper down into the 
printer. If multiple sheets have caused a paper jam, clear the 
paper jam and press Start/Enter. (See “Paper Jams During 
Printing” on page 7-17.)
Paper skews or buckles in the automatic 
sheet feeder.
ASF can hold up to 100 sheets. Make sure the paper guide do 
not cause the paper to bow in the bin. When loading paper, do 
not force it down into the printer.