Maxtor 83240D3 User Manual

SERVICE AND SUPPORT

8 – 2

Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Sheets and
other documents from our 24-hour automated fax retrieval system. Requested items are sent to your fax
machine.

U.S. and Canada

Language support: English, Spanish

Phone

800-2MAXTOR, press 3 (800-262-9867)

Outside U.S. and Canada

303-678-2618

Europe

Language support: English, French, German

Phone

+ 353 1 204 11 22

Asia/Pacific

Language support: English

Phone

+ 61 2 9369 4733

Browse the Maxtor home page on Internet, download files from our FTP site.

Home Page

http://www.maxtor.com

A 24-hour seven-day-a-week Bulletin Board Service (BBS) is available. Use the BBS to access and download
information and utilities maintained in the Maxtor data files, including utilities, drive specifications and
jumper options. Modem settings are 14,400 Baud or lower, 8, 1, N.

U.S. and Canada

Language  support:  English

Data Phone

303-678-2222

Asia/Pacific

Language support: English

Data  Phone

+ 61 2 9369 4293

All Maxtor products are backed by No Quibble

 Service, the benchmark for service and support in the

industry. Customer Service is available 6 a.m. to 5 p.m. (Pacific Standard Time) Monday through Friday.

U.S. and Canada

Language support: English, Spanish

Voice

800-2MAXTOR, press 2 (800-262-9867)

E-mail

RMA@maxtor.com

Fax

408-922-2050

Europe

Language support: English, French, German

Voice

+ 353 1 204 11 11

E-mail

Eurotech_Assistance@maxtor.com

Fax

+ 353 1 286 14 19

Asia/Pacific

Call Singapore Customer Service from the countries listed below.
Customer Service is available 8 a.m. to 5:30 p.m. 

Australia

1-800-124-328

Hong Kong

+800-3387

Indonesia

+001-800-65-6500

Japan

+0031-65-3616

Korea

+088-65-800-6500

Malaysia

1-800-1126

New Zealand

+0800-44-6542

Singapore

1-800-481-6788

Taiwan

+0080-65-1062

Thailand

+001-800-65-6500