Sony PEG-N770C/E User Manual
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Resetting your CLIÉ handheld
12
Performing a hard reset
Please be fully aware that following the procedure below will make you lose all the data you have saved on
your CLIÉ handheld!
your CLIÉ handheld!
If there is a problem that a soft reset cannot resolve, you need to perform a hard reset to restart your CLIÉ
handheld.
handheld.
With a hard reset, all records and entries stored on your CLIÉ handheld are erased; only the current date
and time are retained. Formats, preferences, and other settings are restored to their factory default
settings.
and time are retained. Formats, preferences, and other settings are restored to their factory default
settings.
Only perform a hard reset if a soft reset does not resolve your problem.
If you save a backup of your CLIÉ handheld data on your computer, you can restore any data previously
synchronized with your computer during the next HotSync
synchronized with your computer during the next HotSync
®
operation.
To perform a hard reset, proceed as follows:
1
Take the reset tip from the stylus (see Performing a soft reset
2
While holding down the power button, use the reset tip to gently press and release the reset button.
The Palm Powered window is displayed.
The Palm Powered window is displayed.
3
Release the power button.
You will see a message warning you that you are about to erase all the data stored on your CLIÉ
handheld.
You will see a message warning you that you are about to erase all the data stored on your CLIÉ
handheld.
4
Tap the upper half of the scroll button on the front panel of your CLIÉ handheld.
Your CLIÉ handheld undergoes a hard reset and everything is erased apart from the current date and
time.
Your CLIÉ handheld undergoes a hard reset and everything is erased apart from the current date and
time.
If the scroll button was used just prior to hard resetting, the hard reset may not work.