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DELL 1950 User Manual

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108
Troubleshooting Your System
d
e
Run the appropriate diagnostic test.
Troubleshooting the Microprocessors
Problem
•
Error message indicates a processor problem.
•
Front-panel status LCD indicates a problem with the processors or system board.
•
A heat sink is not installed for each processor.
Action
 
CAUTION: 
Many repairs may only be done by a certified service technician. You should only perform 
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or 
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your 
warranty. Read and follow the safety instructions that came with the product.
1
Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 111.
2
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3
4
Ensure that each processor and heat sink are properly installed. See "Removing the Processor" on page 67.
5
6
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7
Run the appropriate online diagnostic test. 
If the tests fail or the problem persists, continue to the next step.
8
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9
10
Remove processor 2, leaving only processor 1 installed. See "Removing the Processor" on page 67. 
If only one processor is installed, see "Getting Help" on page 125.
11
12
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13
Run the appropriate online diagnostic test. 
If the tests complete successfully, go to step 19.
14
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15