Addonics Technologies ADSA4R5 User Manual

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Addonics Technologies Users Guide v1.0 
4-Port SATA II PCI RAID5/JBOD Controller Card 
19
Technical Support 
 
If you need assistance to get your unit functioning properly, please call 
Addonics Technical Support.  Our technical staff will be happy to assist you, 
but they will need your help to do so.  Calling the technical support staff 
without all the proper information can be both time consuming and 
frustrating.  Here are some tips to help you out: 
 
MODEL NUMBER – Please have this number on hand. 
SYSTEM INFORMATION – Type of computer, peripherals, etc. 
OPERATING SYSTEM – What version of Windows  
  
WHAT’S THE TROUBLE? – Give enough information  
about your problem so that we can recreate and diagnose it. 
 
FREE Software Drivers for all Addonics Technologies 
Products are available 24 hours per day at the  
World Wide Web Site: 
www.addonics.com
 
Contact Information 
 
Addonics Technologies 
2466 Kruse Drive 
San Jose CA, 95131 
 
Phone:   
408-433-3899 
Fax: 
 
408-433-3898 
Email:   
sales-team@addonics.com
 
Internet:  
http://www.addonics.com
 
 
TECHNICAL SUPPORT 
Phone:   
408-433-3855 
Hours:   
9:00-6:00 PST 
Email:   
techinfo@addonics.com