Brother 1030e User Manual

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, 
your machine often identifies the problem and displays an error message. The list below explains the 
most common error messages.

The machine is out of ribbon or the print cartridge is not 
properly installed. Install the print cartridge again. (See 
Replacing the Print Cartridge, page 81.)

The documents were not inserted or fed properly, or were 
too long. (See Document Jam, page 74.)

The fax machine is out of paper or paper is not properly 
loaded in the paper tray. Refill the paper or remove the 
paper and load it again. If this error appears while 
receiving a fax, load paper to restart printing. If you were 
coping or printing reports, load paper and try again. (See 
Paper Jam, page 74.)

A poor quality phone line resulted in a communications 
error. Try the call again.

You have requested a polling call from another party, but 
the other fax machine is not in Poll Waiting mode. Verify 
the other parties polling setup.

The print head has overheated. Wait 30 minutes for it to 
cool.

The cover is not completely closed. Close the cover.

The other party has disconnected during a call or fax.

The fax machine has a mechanical problem. Unplug the 
machine. Then contact your Brother dealer for service.

The number you called does not answer or is busy. You 
may also have reached a number not connected to a fax. 
Check the number and call again.

CHECK CARTRIDGE

RESET OR REPLACE

CHECK DOCUMENT

REMOVE PAPER

CHECK DOCUMENT

PRESS STOP KEY

CHECK PAPER

RELOAD PAPER

COMM.ERROR

CONNECTION FAIL

COOLING DOWN

WAIT FOR A WHILE

COVER OPEN

PLS CLOSE COVER

DISCONNECTED

MACHINE ERROR XX

CALL YOUR DEALER

NO RESPONSE/BUSY