Multi Tech Equipment MT5634ZBA-V-V92 User Manual
F Warranty, Service, & Technical Support
100
MultiModemZBA-V-V92 User Guide
Please direct questions regarding technical matters, product configuration, verification that the
product is defective, etc., to our Technical Support department nearest you, as listed at
product is defective, etc., to our Technical Support department nearest you, as listed at
www.multitech.com/COMPANY/offices/DEFAULT.ASP., or e-mail tsupport@multitech.com. When
calling the U.S., please direct questions regarding repair expediting, receiving, shipping, billing, etc.,
to our Repair Accounting department at +763 717-5631 in the U.S.A., or e-mail
mtsrepair@multitech.com.
calling the U.S., please direct questions regarding repair expediting, receiving, shipping, billing, etc.,
to our Repair Accounting department at +763 717-5631 in the U.S.A., or e-mail
mtsrepair@multitech.com.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis.
abuse, or user-caused damages are billed on a time-plus-materials basis.
International Distributors
Procedures for international distributors of Multi-Tech products are on the Distributor Web site at
http://www.multitech.com/PARTNERS/login/.
http://www.multitech.com/PARTNERS/login/.
Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the
following addresses:
Mail:
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the
following addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
614 Corporate Way
Valley Cottage, NY 10989
Phone:
800 826-0279
Fax:
914 267-2420
Email:
Internet:
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the
most out of your Multi-Tech product. If you have any questions about the operation of this unit,
please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have
modem information available. You can also contact Technical Support by e-mail at the following
addresses:
most out of your Multi-Tech product. If you have any questions about the operation of this unit,
please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have
modem information available. You can also contact Technical Support by e-mail at the following
addresses:
Country
Email
Telephone
France:
+(33) 1-64 61 09 81
India:
+91 (124) 6340778
U.K.:
+(44) 118 959 7774
U.S.A., Canada
800 972-2439
Rest of world:
+763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can
include the state of the LED indicators, screen messages, diagnostic test results, problems with a
specific application, etc.
include the state of the LED indicators, screen messages, diagnostic test results, problems with a
specific application, etc.
Internet Sites
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
http://www.multitech.com
and an ftp site at
http://www.multitech.com
and an ftp site at