Multi Tech Equipment ISIHI-2S User Manual

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MultiModemISI Hybrid Series, ISIHI-2S
121
Chapter 7—Service, Warranty, and Technical/BBS
Upgrading the ISIHI-2S with FlashPro
The ISIHI-2S has a flash PROM that contains firmware code for the hardware. At various
times, Multi-Tech adds enhancements and/or fixes to the firmware. The flash technology
used in the ISIHI-2S allows you load these upgrades into the PROM through the ISIHI-2S
TA serial port.
Using FlashPro to Upgrade Firmware
1. Download FLASHPRO.ZIP and a new .HEX file from the Multi-Tech BBS.
2. Unzip the FLASHPRO.ZIP file. Place this unzipped file and the .HEX file in the same
directory.
3. Run FlashPro by entering FLASHPRO,  a space, -M and pressing ENTER at the
DOS prompt.
4. In the Main Menu, select Configure  and press ENTER. Select Active Port and
select the COM port to which the TA is connected. Select Baud Rate and select the
rate at which you want to program. Press ESC when finished.
5. In the Main Menu , select Select File to Program. Select the .HEX file. Press ESC
when finished.
6. In the Main Menu, select Program Firmware. When prompted to confirm the file to
program, enter Y.
7. If you need more assistance programming FlashPro, contact our Technical Support
department.
About CompuServe
In addition to the BBS, Multi-Tech provides technical support through CompuServe’s
Modem Vendor Forum (GOMODEMVEN) under GO MULTITECH. Refer to your
CompuServe documentation for special operating procedures.
About the Internet
Multi-Tech is a commercial provider on the Internet, and we retrieve e-mail messages
from the following mailboxes on a periodic basis:
tsupport@multitech.com
Technical Support
mtsmktg@multitech.com
Marketing Dept.
mtssales@multitech.com
Sales Dept.
international@multitech.com
International Marketing & Sales
writers@multitech.com
Publications Dept.
Multi-Tech’s presence includes a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com
The ftp server mirrors the Multi-Tech BBS.