IBM 240 User Manual

Purchasing additional services

During and after the limited warranty period, you can purchase addi-
tional services, such as:

Support for IBM and non-IBM hardware, operating systems, and
application programs

Network setup and configuration

Upgraded or extended hardware repair services

Custom installation

The availability of the service and its name might vary by country.

Enhanced PC support line

Enhanced PC Support is available for desktop and mobile IBM com-
puters that are not connected to a network. Technical support is pro-
vided for IBM computers and IBM or non-IBM options, operating
systems, and application programs on the supported products list.
This service includes technical support for the following:

Installing and configuring your out-of-warranty IBM computer

Installing and configuring non-IBM options in IBM computers

Assistance with the preloaded operating system

Using selected application software and games

Tuning performance, such as memory management

Installing device drivers remotely

Setting up and using multimedia devices

Identifying system problems

Interpreting documentation

You can purchase this service for a single incident or multiple inci-
dents. For more information about purchasing Enhanced PC
Support, see “Ordering support line services” on page 130.

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ThinkPad 240 User's Reference