Corinex Global MAC OS X User Manual

Page of 35
4. Check that the devices exist on the network:
Start the Corinex Setup Tool, in the main program window click Get Statistics and 
see if all devices on your network are found. If all devices are listed, skip this section. 
If a device is missing:
•    Make sure all computers have only one active network slot.
•    Make sure the Corinex CableLAN Adapters are plugged straight into the cable 
network through the coax jumper cable.
•  Unplug all Corinex CableLAN Adapters and plug them back in again, one by 
one. Run the Setup Tool again.
•   The devices may be programmed with different passwords. Setup all devices 
with a new password as described in the chapter 3.1.
5. Check that the Corinex CableLAN Adapters are detected by TCP/IP:
From the command prompt, run ping and type the computer name or IP address of 
the  computer  you  are  working  on  [ping  your  computer  name].  This  should  return 
4  good  packets.  Now  try  to  ping  another  computer  on  the  network.  If  a  timeout
 
occurs:
•  Go  into  the  TCP/IP  properties  and  check  that  the  buttons  for  automatically 
obtaining IP addresses and gateway are checked. If not, make sure that both 
computers are on the same subnet.
•  Check the IP configuration on all computers to verify that all computers have 
valid IP addresses on the same subnet.
•   The IP tables may be corrupted, reboot all computers and try again. If these 
tests work, you have basic connectivity and can use all network services. If this 
does not work, you may have a faulty device. Please contact your reseller or 
local distributor.
Troubleshooting Guide
31
Corinex CableLAN Adapter Manual