Novatel Wireless GU-90023775 User Manual

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M E R L I N   U 7 3 0   U S E R   G U I D E   3 0  
 
GU-90023775 
          Revision 1 
 
 
TROUBLESHOOTING 
 
In This Section 
 
 
• 
Troubleshooting common problems 
 
 
This section will assist you in resolving common problems that might arise during installation or connecting to the 
network. 
 
Problem 1.1:  Cannot install MobiLink  
Problem 1.2: When I run the MobiLink  software, I get the message “No Card Detected” what does this mean?
 
Problem 1.3:  When I insert the modem, I get “Unknown_PCMCIA_Manufacturer” instead of “Novatel_ Wireless 
Merlin_UMTS_Modem
 
Problem 1.4:  When I run the MobiLink  software, I get the message “SIM not Found – Check Orientation?”
 
Problem 1.5:  Modem cannot read SIM. LED Flashing RED
  
Problem 1.6:  When I run MobiLink  software, the Window “searching for network” is displayed continuously 
Problem 1.7:  Cannot connnect to network 
Problem 1.8:  Cannot browse web