Wayne-Dalton WDSF-10 User Manual

39

Problem:  
• I cannot add or remove modules to or from my 
network.  The ADD DeVICe and ReMoVe DeVICe 
buttons are faded out (dimmed).

Problem:  
• I cannot add or remove a module to or from 
my network.  I press the PRoGRAM button on the 
module but the software never responds.

Problem:  
• I tried to reset a module, but another module  
was removed from my network instead.

Problem:
• I cannot join another network.  I click SWITCH 
To (oR JoIN) ANoTHeR NeTWoRk but the pro-
cess never starts.

Solution:  
• The USB Z-Wave

®

 adapter might be a 

Secondary Controller.  only a Primary Controller 
may be used to add or remove modules to or 
from a network.  Use the Primary Controller to 
add or remove modules, and then update your 
USB Z-Wave

®

 adapter and software (see Joining 

a network, page 22).
• The software may be in LoCkeD mode.  Click 
on the lock in the lower left corner of your 
screen until the text UNLoCkeD appears.

Solution:  
• If you cannot successfully add a module, try 
removing it from your network first using the 
ReMoVe DeVICe button.  even if it is not in your 
network, this operation may reset the module.  
once the module has been reset, try adding it 
again.
• For your security, the USB Z-Wave

®

 adapter 

must be within a few feet of the module to be 
able to add it to your network.  If this is not
possible, please set up your network with a 
portable remote controller and then copy this 
information to the USB Z-Wave

®

 adapter (see 

“Joining a network”, page 22).

Solution:
• The module had not been properly reset 
previously, and another module with its assigned 
ID was mistakenly identified.  Reset the module 
again if necessary, and then re-add the module 
which was mistakenly removed.

Solution:
• To join a network, or to receive a network 
update, the USB Z-Wave

®

 adapter must be 

within a few feet of the controller adding it to the 
network or sending the update.