Promise Technology TX4 User Manual

Promise Technical Support provides several support options for Promise users to 
access information and updates. We encourage you to use one of our electronic 
services, which provide product information updates for the most efficient service 
and support. 

If you decide to contact us, please have the following information available: 

• 

Product model and serial number 

• 

A description of the problem / situation 

• 

System configuration information, including: motherboard and CPU type, 
hard drive model(s), IDE/ATAPI drives & devices, and other controllers. 

Promise Online

TM

 Web Site 

 

http://www.promise.com 
(technical documents, drivers, utilities, etc.) 

 

 

 

E-mail Support 

Fax Technical Support 

(408) 452-9163 
Attention: Technical Support 

Phone Technical Support 

(408) 452-1180 
7:30-5:00pm M-F Pacific Standard Time 

If you wish to write us for support:  

Promise Technology, Inc. 
Attn: Technical Support  
1460 Koll Circle, Suite A 
San Jose, CA  95112 USA 

 

 

E-mail Support 

Fax Technical Support 

+31 (0)40 256 94 63 
Attention: Technical Support 

Phone Technical Support 

+31 (0)40 256 94 61 
8:30-5:00pm The Netherlands Time 

If you wish to write us for support:  

Promise Technology Europe B.V. 
Attn: Technical Support  
1 European Business Centre, Unit 1.25 
Luchthavenweg 81 
5657 EA Eindhoven, The Netherlands